Dynamic Property Manager - Lettings & Compliance

Cope & Co. Letting and Estate Agent; East Midlands; On-site; GBP 25,000 - 28,000; Full time

Benefits offered by this job

Birthday off

23 days annual leave

Job summary

Cope & Co. Letting and Estate Agent in the East Midlands is seeking a Property Manager to join a trusted, forward-thinking team. You will be organised, proactive and able to manage maintenance, compliance and tenant relations.

The role offers a competitive salary (£25-28k OTE), 23 days leave plus bank holidays, birthday off, and ongoing training to achieve lettings and property management qualifications.

Qualifications

• 1 year industry experience is required.
• Highly organised with the ability to prioritise workloads.
• Problem solver, including complaints and negotiations.
• Be an effective communicator within a team.
• Be able to give feedback in a constructive manner.

Responsibilities

• Ensure that property maintenance issues are resolved in a timely & cost effective manner (including CP12’s etc)
• Ensure MLIT’s are up to date for vacant properties
• Answer all incoming communications (internal and external)
• Deal with customer enquiries effectively
• Ensure focus on own development
• Resolve complaints within own authority level
• Escalate queries outside of own authority level
• Maintain compliance with industry and internal regulations
• Attention to all H&S issues, including hazard and accident reporting
• Ensure compliance with HMO’s and Selective Licenses
• Understand and report any issues with FRA’s
• Provide effective solutions to clients (Landlords and Tenants)
• Maintain positive business relationships with Contractors
• Release keys and monitor whereabouts as necessary
• Understand the eviction process and notices required to be given to Tenants
• Monitor accuracy of invoices and quotes
• Process contractor quotations as necessary
• Diagnose Maintenance issues as required through internal systems
• Conduct property inventories and final inspections
• Understand and report any issues with FFHH and HHSRS

Job description

Cope & Co. Letting and Estate Agent in the East Midlands is seeking a Property Manager to join a trusted, forward-thinking team. You will be organised, proactive and able to manage maintenance, compliance and tenant relations.

The role offers a competitive salary (£25-28k OTE), 23 days leave plus bank holidays, birthday off, and ongoing training to achieve lettings and property management qualifications.