Dynamic Picker & Stock Specialist - Customer-Focused

Booker; Wales; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Booker colleague card

Tesco colleague discount card

Tesco Mobile deals

Insurance discounts

Eye test discount

Health checks

RAC discounts

Cycle to work scheme

Save As You Earn share scheme

Pension plan

Life assurance

Employee Assistance Programme

Holiday package

Job summary

Booker is seeking a frontline team member to ensure customer needs are exceeded across store areas. Duties include picking, stock checks, and delivering efficient service from tills to delivery prep. You will maintain a can-do attitude and be punctual, presentable, and ready to go the extra mile for customers.

The role emphasizes a high standard of service, accurate order processing, and clear communication with managers and delivery staff. Flexible working is supported.

Qualifications

• A can do attitude and feel comfortable working to meet designated pick rates.
• A passion for customer service and be willing to go the extra mile when it comes to serving our valued customers.
• Always be there, on time and properly presented.

Responsibilities

• Responsible for the accurate picking and dispatch of goods by picking against a hand held terminal and advising Manager of any differences.
• Checking quality, shelf life and ensuring packaging is robust in preparation for Delivery.
• Responsible for providing a high standard of customer service by processing deliveries efficiently and to target.
• Being polite when dealing with delivery staff and responding appropriately to queries and complaints referring any complex situations to someone who can help.

Skills

Can-do attitude

Customer service

Punctuality

Team player

Presentable

Tools

Hand held terminal

Job description

Booker is seeking a frontline team member to ensure customer needs are exceeded across store areas. Duties include picking, stock checks, and delivering efficient service from tills to delivery prep. You will maintain a can-do attitude and be punctual, presentable, and ready to go the extra mile for customers.

The role emphasizes a high standard of service, accurate order processing, and clear communication with managers and delivery staff. Flexible working is supported.