Customer-Focused Picker & Dispatch Specialist

Booker Group; East Midlands; Hybrid; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Colleague discount card

Tesco discount after 3 months

Tesco Mobile discount

Insurance discounts

Eye test offers

Health checks

RAC breakdown discounts

Cycle to work scheme

Save As You Earn scheme

Pension matching

Life Assurance

Job summary

Booker Group is seeking a proactive team member to help our customers in-store, with duties ranging from stocking shelves to tills, and picking deliveries. Every day will be different as you support stock, service and deliveries to keep shelves full and customers satisfied.

We value a can-do attitude and a passion for customer service. You’ll be punctual, well-presented and willing to go the extra mile to ensure customers get everything they came for quickly and politely.

Qualifications

• A can do attitude and comfortable working to meet designated pick rates.
• A passion for customer service and willingness to go the extra mile.
• Always be there, on time and properly presented.

Responsibilities

• Responsible for accurate picking and dispatch of goods using a handheld terminal and advising Manager of any differences.
• Checking quality, shelf life and ensuring packaging is robust in preparation for Delivery.
• Responsible for providing a high standard of customer service by processing deliveries efficiently and to target.
• Being polite when dealing with delivery staff and responding appropriately to queries and complaints referring any complex situations to someone who can help.

Skills

Customer service

Can-do attitude

Job description

Booker Group is seeking a proactive team member to help our customers in-store, with duties ranging from stocking shelves to tills, and picking deliveries. Every day will be different as you support stock, service and deliveries to keep shelves full and customers satisfied.

We value a can-do attitude and a passion for customer service. You’ll be punctual, well-presented and willing to go the extra mile to ensure customers get everything they came for quickly and politely.