Dynamic Cultural Events Sales Coordinator

Somerset House; Greater London; On-site; GBP 28,000 - 30,000; Full time

Benefits offered by this job

Access to Employee Assistance Programme

Enhanced annual leave

Employer pension contributions

Cycle to Work scheme

Job summary

A cultural venue in London is seeking an Event Sales Coordinator to manage inquiries and provide exceptional customer service. This role involves handling administrative tasks, supporting the sales team, and coordinating internal events. The ideal candidate will have strong communication skills and experience in customer service. A commitment to detail and the ability to work under pressure are essential. The position offers competitive compensation within a creative environment.

Qualifications

• Experience delivering excellent customer service in a public/client-facing role.
• Experience of general administrative tasks and diary management.
• Ability to adapt communication styles accordingly.

Responsibilities

• Act as the first point of contact for all initial event enquiries.
• Manage high volume of enquiries via email and telephone.
• Ensure a smooth handover for clients and support the department.

Skills

Exceptional communication skills

Excellent prioritisation

Strong attention to detail

Ability to build relationships

Job description

A cultural venue in London is seeking an Event Sales Coordinator to manage inquiries and provide exceptional customer service. This role involves handling administrative tasks, supporting the sales team, and coordinating internal events. The ideal candidate will have strong communication skills and experience in customer service. A commitment to detail and the ability to work under pressure are essential. The position offers competitive compensation within a creative environment.