Credit Controller

Reed; Manchester; Hybrid; GBP 31,000 - 37,000; Full time

Job summary

Reed is seeking three experienced Credit Controllers to join a market-leading business undergoing transformation. The role is Eccles/Hybrid, offering up to £34,000 plus excellent benefits.

You will manage a diverse ledger, chase cash, and maintain positive customer relationships while minimising risk and supporting business performance. SAP experience is advantageous.

Qualifications

• Proven experience in a Credit Control position (or similar).
• Strong understanding of cash collection, debt recovery and credit risk management.
• Excellent negotiation and relationship-building skills.
• Commercial awareness and the confidence to make informed decisions.
• Ability to manage a busy ledger and prioritise effectively.
• Strong problem-solving skills and a proactive mindset.
• High levels of accuracy and attention to detail.
• SAP experience would be advantageous.

Responsibilities

• Managing your own portfolio of customer accounts across a varied customer base.
• Proactively chasing outstanding debt and driving cash collection performance.
• Building strong relationships with customers to resolve payment issues quickly and professionally.
• Investigating and resolving invoice, account and payment queries to prevent delays.
• Monitoring credit limits and identifying potential areas of risk.
• Managing failed payments and ensuring appropriate action is taken.
• Working closely with Sales, Customer Services and Operational teams to support collections activity.
• Producing aged debt reports and providing commentary on overdue balances.
• Supporting debt escalation and recovery processes where required.
• Reviewing accounts for credit insurance referrals and risk management purposes.

Skills

Credit control experience

Cash collection

Debt recovery

Credit risk management

Negotiation

Relationship building

Commercial awareness

Prioritisation

Problem-solving

Attention to detail

Tools

SAP

Job description

Credit Controller

Eccles/Hybrid

Up to £34,000 + Excellent Benefits Permanent

Know how to collect cash without damaging customer relationships?

We're recruiting for three experienced Credit Controllers to join a well-established, market-leading business during an exciting period of transformation.

This is a fantastic opportunity for commercially minded Credit Controllers who enjoy taking ownership of their ledger, building strong customer relationships and making a tangible impact on business performance.

Working within a collaborative and high-performing team, you'll manage a diverse portfolio of accounts, ensuring cash is collected efficiently, risk is minimised, and customer relationships remain positive and professional.

What You'll Be Doing

• Managing your own portfolio of customer accounts across a varied customer base
• Proactively chasing outstanding debt and driving cash collection performance
• Building strong relationships with customers to resolve payment issues quickly and professionally
• Investigating and resolving invoice, account and payment queries to prevent delays
• Monitoring credit limits and identifying potential areas of risk
• Managing failed payments and ensuring appropriate action is taken
• Working closely with Sales, Customer Services and Operational teams to support collections activity
• Producing aged debt reports and providing commentary on overdue balances
• Supporting debt escalation and recovery processes where required
• Reviewing accounts for credit insurance referrals and risk management purposes

What We're Looking For

Proven experience in a Credit Control position

Strong understanding of cash collection, debt recovery and credit risk management

Excellent negotiation and relationship-building skills

Commercial awareness and the confidence to make informed decisions

Ability to manage a busy ledger and prioritise effectively

Strong problem-solving skills and a proactive mindset

High levels of accuracy and attention to detail

SAP experience would be advantageous

Why Join?

This is an opportunity to join a secure, growing business where Credit Control is recognised as a key function. You'll be part of a supportive team that values collaboration, initiative and results.