Dynamic Administrative & Business Support Officer

Confidential; Newry; On-site; GBP 716,000 - 744,000; Full time

Job summary

Platinum Recruitment NI Ltd operates a temporary Business Support Officer role in Newry. The post involves providing comprehensive administrative support across council functions, ensuring high-quality customer service and efficient data handling.

It is a fixed-term assignment of about 26 weeks, with a 36-hour week and a pay rate of £14.52 per hour. The role requires strong communication, teamwork and proficiency in MS Office, with duties ranging from diary management to financial transactions

Qualifications

• Grade C or above in at least 4 GCSEs including English and a numerate subject.
• 12+ months' experience in customer service and administrative duties.
• 6+ months' experience using a Management Information System.
• Proficient in email and Microsoft Office applications (Word/Excel).
• Good verbal and written communication and interpersonal skills.
• Ability to work as part of a team.

Responsibilities

• Provide administrative and secretarial support to Council Officers daily.
• Offer cross-departmental business support and handle service queries.
• Maintain service standards and prioritise workload to meet deadlines.
• Process and record applications and transactions in approved procedures.
• Deliver excellent customer service including reception duties and liaison.
• Draft correspondence and manage information transfers per procedures.
• Organise meetings, take minutes, and follow up on actions.

Skills

Customer service

Administrative duties

Microsoft Office

Communication skills

Teamwork

Education

GCSEs (4+, English and numerate subject)

Tools

MS Word

MS Excel

Email

Job description

Platinum Recruitment NI Ltd operates a temporary Business Support Officer role in Newry. The post involves providing comprehensive administrative support across council functions, ensuring high-quality customer service and efficient data handling.

It is a fixed-term assignment of about 26 weeks, with a 36-hour week and a pay rate of £14.52 per hour. The role requires strong communication, teamwork and proficiency in MS Office, with duties ranging from diary management to financial transactions