Dynamic Admin Support - Lettings Office

DJ Alexander; Cotton; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

LOMONDlife discounts

Wellbeing resources

Employee Assistance Programme

Smart Tech Scheme

Cycle2Work Scheme

Family Friendly Leave

Competitive base pay + bonuses

Pension

Job summary

DJ Alexander in Edinburgh is hiring for an Admin Support role. It is a full‑time permanent position in our city centre office, with a 35‑hour workweek, Monday to Friday, 9am–5pm. The salary is £23,500 per year. The role supports the Tenancy Service team with essential administrative tasks and tenancy processing.

You will handle calls, emails, and documentation, and gain exposure to a busy lettings environment. The company offers career development and a supportive team culture.

Qualifications

• Experience in property lettings preferred.
• Excellent written and verbal communication.
• Ability to manage multiple tasks and deadlines.
• Proactive and professional in appearance.
• Good attention to detail and accuracy.

Responsibilities

• Provide admin support to the Tenancy Service team.
• Process tenancy notices for tenants and landlords.
• Manage virtual tour system.
• Take holding deposit card payments over the phone.
• Erect and remove 'To Let' boards.
• Source data from online systems including leases and inventories.
• Draft tenancy letters and pet addendums.
• Answer phone calls and deal with email enquiries.
• Gather documentation and audit systems.
• Create new tenancies on the centralised system.
• Liaise with tenants and landlords.

Skills

Customer service orientation

Communication

Outlook

Word

Excel

Team player

Multi‑tasking

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

DJ Alexander in Edinburgh is hiring for an Admin Support role. It is a full‑time permanent position in our city centre office, with a 35‑hour workweek, Monday to Friday, 9am–5pm. The salary is £23,500 per year. The role supports the Tenancy Service team with essential administrative tasks and tenancy processing.

You will handle calls, emails, and documentation, and gain exposure to a busy lettings environment. The company offers career development and a supportive team culture.