Admin Support – Lettings Team, Edinburgh

DJ Alexander; City of Edinburgh; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Discounts and wellbeing benefits

Employee support programmes

Smart tech schemes

Cycle2Work

Enhanced Family Friendly Leave

Pension scheme

Professional qualifications funding

Company socials

Job summary

DJ Alexander in Edinburgh city centre is hiring an Admin Support on a full-time permanent contract. You'll join our Tenancy Service team to handle a variety of administrative tasks and support processes across lettings.

Work 35 hours a week, Monday to Friday, 9am to 5pm, with a salary of £23,500 per annum. The role involves processing notices, drafting tenancy letters, data extraction, coordinating with tenants and landlords, and maintaining accurate records in our centralised system.

Qualifications

• Experience in customer service and administration is valued.
• Excellent written and verbal communication for a professional image.
• Ability to relay information clearly and seek support when needed.
• Strong attention to detail and proficiency with business systems.

Responsibilities

• Support the Tenancy Service team with administration tasks.
• Processing tenant and landlord termination notices.
• Managing virtual tour system
• Taking holding deposit card payments over the phone
• Erection and removal of ‘To Let’ boards.
• Sourcing data from online systems including lease agreements and inventories.
• Drafting tenancy letters
• Drawing up pet addendums
• Answering phone calls and dealing with email enquiries
• Gathering documentation
• Auditing of systems
• Creating tenancies on our centralised system
• Liasing with tenants and landlords

Skills

Customer service

Communication skills

MS Office (Outlook, Word, Excel)

Organisational skills

Teamwork

Property lettings experience (1 year)

Job description

DJ Alexander in Edinburgh city centre is hiring an Admin Support on a full-time permanent contract. You'll join our Tenancy Service team to handle a variety of administrative tasks and support processes across lettings.

Work 35 hours a week, Monday to Friday, 9am to 5pm, with a salary of £23,500 per annum. The role involves processing notices, drafting tenancy letters, data extraction, coordinating with tenants and landlords, and maintaining accurate records in our centralised system.