Dynamic Admin Specialist for Growth & Client Impact

National Rivers Consortium Ltd; Norwich; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Career progression

Autonomy at work

Professional development

Job summary

National Rivers Consortium Ltd. is seeking an experienced Administration Assistant to support a fast-growing business in the UK.

You will handle onboarding, customer communications, and a wide range of back-office tasks, ensuring accuracy and professional service. Reporting to the Administration Manager, you will coordinate contracts, liaise with legal representatives, and manage diary and office operations across multiple locations.

Qualifications

• Extensive experience in administrative support.
• Experience managing diaries, meetings, and documentation.
• Strong communication and customer care.
• Proficient IT literacy and experience with databases/CRM.

Responsibilities

• Onboard new customers via website and guide through onboarding.
• Explain product benefits and handle queries by phone.
• Prepare contracts and supporting paperwork with high accuracy.
• Coordinate contract reviews with external solicitors.
• Meet clients at premises for contract signings and provide a welcoming experience.
• Schedule installations, site surveys, and maintenance visits.

Skills

Diary management

Customer service

Communication

Administrative support

Microsoft Office

CRM systems

Contract drafting

Documentation

Office administration

Front of House

Job description

National Rivers Consortium Ltd. is seeking an experienced Administration Assistant to support a fast-growing business in the UK.

You will handle onboarding, customer communications, and a wide range of back-office tasks, ensuring accuracy and professional service. Reporting to the Administration Manager, you will coordinate contracts, liaise with legal representatives, and manage diary and office operations across multiple locations.