Dynamic Admin & Data Support Officer (Hybrid)

Doncaster Council; Doncaster; Hybrid; GBP 27,000 - 28,000; Full time

Benefits offered by this job

Leave entitlement

Pension

Wellbeing support

Training opportunities

Staff discounts

Job summary

City of Doncaster Council is seeking a Business Support Officer (CDC) based at Edlington & Adwick/Hybrid, Doncaster. This full-time permanent role (37 hours) offers a Grade 6 salary of £27,274–£28,153 per annum.

You will provide comprehensive administrative support to the team, liaise with professionals and the public, update records in Excel and case management systems, and take electronic minutes for multi-agency meetings.

Qualifications

• Experience in busy office environments.

Responsibilities

• Providing comprehensive, efficient administration support to all team members, liaise with professionals, external agencies and representatives, internal colleagues and the public.
• Dealing with enquiries from both internal and external customers ensuring a high standard of customer service.
• Updating records in Excel and case management systems.
• Taking electronic minutes for highly confidential Strategy/multi-agency meetings within set deadlines.
• Processing financial payments to support locality services.
• Analyse data and statistics to evaluate service performance and outcomes; conduct research and summarise findings to support service development.
• Work within Data Protection guidelines, handling sensitive and confidential data.

Skills

Customer service

Minute taking

Tools

Excel

Job description

City of Doncaster Council is seeking a Business Support Officer (CDC) based at Edlington & Adwick/Hybrid, Doncaster. This full-time permanent role (37 hours) offers a Grade 6 salary of £27,274–£28,153 per annum.

You will provide comprehensive administrative support to the team, liaise with professionals and the public, update records in Excel and case management systems, and take electronic minutes for multi-agency meetings.