DV-Cleared Microsoft Platform Engineer (On-Site)

Forfusion Ltd; Manchester, Cheltenham, Greater London; On-site; GBP 55,000 - 75,000; Full time

Job summary

Forfusion Ltd is seeking a DV-cleared Microsoft Support Engineer to provide day-to-day support and operational management of Microsoft server, identity, and application services within a managed service environment.

Based on-site in Manchester, Cheltenham or London, you will resolve incidents, monitor systems, apply patches and support change, release and governance activities alongside senior engineers and customer teams.

Qualifications

• Strong analytical and troubleshooting skills required.
• Excellent attention to detail and written/verbal communication.
• Ability to work independently within a secure operational environment.

Responsibilities

• Investigate, diagnose and resolve incidents affecting authentication, federation and device registration services.
• Support service requests, MACDs and operational change activities.
• Participate in major incident management and technical escalation activities.
• Maintain operational documentation, support procedures and knowledge articles.
• Ensure adherence to agreed service levels and operational processes.

Skills

Analytical thinking

Troubleshooting

Attention to detail

Written and verbal communication

Independence

Customer-focused

Pressure handling

Continual improvement

Tools

PowerShell scripting

SQL Server administration

Job description

Forfusion Ltd is seeking a DV-cleared Microsoft Support Engineer to provide day-to-day support and operational management of Microsoft server, identity, and application services within a managed service environment.

Based on-site in Manchester, Cheltenham or London, you will resolve incidents, monitor systems, apply patches and support change, release and governance activities alongside senior engineers and customer teams.