DV-Cleared Microsoft Platform Engineer

Forfusion Ltd; Greater London; On-site; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Sick pay insurance

Life insurance

Private medical insurance

Matched pension contribution to 8%

Gym membership

Job summary

Forfusion Ltd is seeking a DV-cleared Microsoft Support Engineer to provide day-to-day support and operational management of Microsoft server, identity and application services within a managed service environment.

You will handle incident resolution, monitoring, maintenance, patching, service requests and operational changes, acting as escalation point for Service Desk teams and collaborating with senior engineers, vendors and customer technical teams to maintain service availability.

Qualifications

• DV clearance is required for this role.
• Experience solving authentication, federation and device registration incidents.
• Hands-on management of AD FS, DRS and identity services.
• Ability to implement security patches and platform hardening.

Responsibilities

• Investigate, diagnose and resolve incidents affecting authentication, federation and device registration services.
• Support service requests and operational change activities.
• Participate in major incident management and escalation activities.
• Maintain operational documentation, procedures and knowledge articles.
• Ensure SLAs and processes are followed.
• Monitor availability and performance; analyze logs and metrics.
• Administer AD FS, DRS and device lifecycle; support OAuth/OIDC.
• Apply monthly security updates and vulnerability remediation.
• Prepare implementation plans and backout procedures.
• Execute changes per CAB; test and validate changes.
• Produce service metrics and operational reports.

Skills

DV clearance

Incident resolution

Collaboration

Escalation point

Security best practices

Tools

Active Directory

AD FS

WAP

DRS

SQL Server

OAuth/OpenID

Job description

Forfusion Ltd is seeking a DV-cleared Microsoft Support Engineer to provide day-to-day support and operational management of Microsoft server, identity and application services within a managed service environment.

You will handle incident resolution, monitoring, maintenance, patching, service requests and operational changes, acting as escalation point for Service Desk teams and collaborating with senior engineers, vendors and customer technical teams to maintain service availability.