Duty Technician

ASM Global Europe; Sheffield; On-site; GBP 22,000 - 28,000; Full time

Job summary

ASM Global Europe is seeking a Duty Technician to join their team at the iconic Sheffield City Hall. This role involves managing technical setups for events, ensuring compliance with safety standards, and providing physical support during performances. Successful candidates will demonstrate strong communication skills, an understanding of technical requirements, and a commitment to teamwork in a dynamic environment.

Benefits

Discounted tickets for events

25 days annual leave

Life Assurance policy

Health benefits including Healthshield support

Employee Assistance Programme for mental health

Eye care vouchers

Cycle to Work scheme

Employee Referral Scheme

Qualifications

• IPAF Certification required.
• Experience with Event Management software is preferred.
• Ability to communicate professionally with all levels.

Responsibilities

• Assist in preparing the venue for events and liaising with event teams.
• Operate and maintain sound, lighting, and AV equipment during events.
• Supervise technicians and manage technical setups for various events.

Skills

Interpersonal skills

Manual handling

Communication

Tools

Artifax Event Management software

CAD

Job description

About LEGENDS & ASM GLOBAL

Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions – from venue development and event booking to revenue strategy and hospitality.

Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences.

ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, conventions centres and theatres.

Our organisation is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!

The Venue

Sheffield City Hall, a stunning Art Deco venue, has been a cultural landmark since its opening in 1932. Boasting three performance spaces, including the magnificent 2,271-seat Oval Hall, this historic venue hosts diverse events—from live music and comedy to conferences and community gatherings. Sheffield City Hall is at the heart of the city's vibrant entertainment scene with a rich history of performances by artists like The Beatles, David Bowie, and contemporary stars.

About the Role

A Duty Technician is technical point of contact at the Sheffield City Hall. You would be working directly with clients and the wider SCH team to manage the smooth arrival and departure of all events, ensuring compliance with all venue health and safety policies and regulations.

The right candidate would provide physical support within the venue, preparing areas for the arrival of all events. You would set up, operate, and pack down rigging, sound, lighting, and AV equipment. Complete room set ups as required, including but not limited to seating, staging and furniture.

As a Duty Technician you would be responsible for operating in house equipment (rota dependant) and will support the Technical Manager with planned preventative maintenance, organisation, and procurement of any equipment to facilitate continued development and improvement of the technology within the Hall.

You would also be responsible for the general housekeeping and maintenance of SCH equipment. Ensuring any equipment not in use is stored away in its correct location and that faulty equipment is identified and either safely removed from use or repaired.

What we can offer

Hosting events is what we do best, and we want our People to experience that too- enjoy access to discounted tickets to unleash your superfan for all your favourites.

You will work hard at ASM, but you will be rewarded with lots of time to relax and rest with 25 days annual leave

We understand that you have a life outside of work and want to ensure that your loved ones will always be taken care of whilst you’re contributing to our success with our Life Assurance policy.

A healthy contribution of % Pension so that your golden years are spent ticking off the items on your bucket list.

Got a dental bill? Need to book a counselling session? Or even help with Physio costs? With the support of Healthshield; ASM will support with these unexpected costs. For you and any children.

We understand that from time to time you might need a bit of support to get you back to feeling your best, so we have teamed up with AXA Health to provide our people with an Employee Assistance Programme (EAP) to support mental health in the workplace.

We are visionaries: both physically and metaphorically! When you join ASM you will be entitled to eye care vouchers and a contribution towards any glasses you require.

Pedal your way to a greener, healthier commute—join our Cycle to Work scheme and turn every ride into a win for you and the planet

Great people know great people! Refer a friend through our Employee Referral Scheme and get rewarded for helping us build an amazing team

Key Responsibilities:

• Assist in preparing the venue to meet specifications of visiting productions, including assisting with advancing events. Liaising with the Technical Manager and Event Coordinators regarding the technical related requirements of forthcoming events.
• Provide an electrically biased service to event clients and ensure that all connections and equipment set ups are electrically and mechanically safe meeting current electrical and safety standards.
• To supervise technicians and casual technical staff.
• To be in attendance during events to operate sound, lighting, and AV equipment and to carry out repairs, modification and adjustment as required.
• To be actively involved with the technical production of events and concerts, including the installation and operation of equipment with responsibility for room and event setups. This is to include, but not be limited to: staging, seating, furniture, AV or lighting equipment, as appropriate and to support load ins and outs as required. Clearing away and resetting equipment as necessary for subsequent events.
• To have a comprehensive understanding of the limits of the Sheffield City Hall rig and liaise with production and house riggers to establish their loads and points, advise on house rigging policy.
• Assist in controlling and monitoring of Building Management System (BMS) ensuring maintenance of the building’s environmental conditions and provide effective facilities cover on evenings and weekends.
• To carry out general building maintenance as required.
• To work well as part of the team, working proactively with others, for the benefit of the team and our customers.
• To keep up to date with current technology, guidelines, procedures, and regulations, undertaking training as required.
• To undertake any other duties appropriate to the post or assigned by the Technical Manager.

We are looking for someone with:

• IPAF Certification.
• Working knowledge of Artifax Event Management software.
• Experience with CAD or similar software applications.
• Ability to communicate with colleagues and visitors at all levels professionally.
• Be physically capable due to the nature of the works involved, manual handling tasks are at the forefront of this role.
• Demonstrate a willingness to learn and pick up new skills in a fast-paced environment.
• Follow health and safety legislation and safe systems of work.
• Strong interpersonal skills and the ability to work well as part of a team.
• Be able to work under pressure and to strict deadlines.

Recruitment Process Outlined:

• 1^st Stage- Intro call with the Talent Team
• 2^nd Stage- F2F Interview with the Hiring Manager

Inclusive Workplace

At ASM Global, we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There’s never been a better time to join our team. We aim to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make a significant impact from day one.

We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements.

If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs.

If you are interested in applying, we encourage you to submit your application as soon as possible to ensure it is considered. We will continue to review applications on a rolling basis and may close the advert before the closing date.