Duty Manager, Part-Time (Active Hampton)

Richmond and Wandsworth Councils; Isleworth; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Pension scheme

Travel loans

Discounts on leisure

Job summary

Duty Manager, Active Hampton, is responsible for the day-to-day operation of the Hampton centre, ensuring facilities are clean, safe and staffed to deliver great customer experiences. You will support front of house reception and help coordinate sports programmes and health & safety duties on a 24-hour weekly rota.

The role requires effective communication, strong organisational skills and a Level 1 Fitness Instructor qualification, with first aid training desirable.

Qualifications

• Must hold Level 1 Fitness Instructor qualification.
• First aid qualification desirable.
• Knowledge of Health & Safety and equality in service provision.

Responsibilities

• Oversee day-to-day operation of the Centre to ensure smooth running.
• Support front of house reception and supervise activities.
• Coordinate sports activity programmes and health & safety duties.

Skills

Communication

Organisation

Health & Safety

Education

Level 1 Fitness Instructor

Job description

Duty Manager,Active HamptonStarting salary of £20,816pa (actual for 24 hours p/w)12 MONTH FIXED TERM CONTRACT

Do you have great organisational skills?Can you multi-task on the go?Are you a confident communicator who enjoys meeting people and giving great customer service?Then we need you to join our team!

Where you’ll be working

You’ll join the team at Active Hampton, Tangley Park Road, Hampton TW12 3YH. Facilities here include a multi-purpose sports hall, multi-use games area, climbing wall, studio space and ancillary areas. The centre is expanding its programme and opening hours and will be open 7 days a week.You’ll be working 24 hours per week on a shift rota and this will include a mix of daytime, evening and weekend shifts.

What you’ll be doing

You’ll be part of our management team overseeing the day to day operation of the Centre, so that it runs smoothly. Making sure that all facilities are clean, safe and staffed, so that every customer has a great experience when they visit or contact us, will be a priority for you.Duty Managers support with front of house reception work, supervising activities, organising and co-ordinating sports activity programmes, together with Health & Safety duties. Have a look at the job profile for full details on the varied role you can expect to be doing.

What we’ll need from you

Good communication and organisational skills are essential for this role. You MUST hold a Level 1 Fitness Instructor qualification for this role. A first aid qualification is desirable (but training will be provided for anyone who does not hold a first aid qualification) and some relevant experience would also be very desirable.You’ll also need good knowledge of Health & Safety and an understanding of Diversity and Equality in employment and provision of service.This is a great opportunity to gain management experience and move up the career ladder.

What we can offer you

Starting salary of £20,816pa for 24 hours per weekIn return, we can offer you working arrangements that will enhance your work-life balance. These include a generous holiday allowance with bank holidays too, plus a wide range of learning and development opportunities. In addition, we offer a comprehensive range of staff benefits such as membership of the Local Government contributory pension scheme, childcare vouchers, new technology scheme, interest‑free loans on annual travel cards, discounts with many leisure activities, restaurants, shops and other establishments.Please note that this role may be subject to a future TUPE transfer to another employer. Any transfer would be undertaken in accordance with TUPE regulations.

Equality Statement

Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer.

Important Information

This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via an enhanced Disclosure and Barring Service (DBS) check. The Disclosure and Barring Service (DBS) helps employers make safer recruitment decisions and prevent unsuitable people from working with vulnerable groups, including children. It replaces the Criminal Records Bureau (CRB) and Independent Safeguarding Authority (ISA).

Please note that this role is not eligible for UK visa sponsorship. Applicants must already have the right to work in the UK.

Closing Date: Monday 9 November 2026 at Midnight We will contact you after the closing date to let you know if you have been shortlisted for interview. The closing date is given as a guide and we reserve the right to close this advert early, or once sufficient applications have been received.