Duty Manager – Leisure Ops & Sales Lead

LGBT Jobs; Greater London; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

City St George’s, University of London, is seeking a Duty Manager to oversee the day-to-day operations of CitySport and deliver outstanding customer service. You will supervise staff, manage health and safety, and support membership sales and outreach.

The role requires experience in leisure, sport or fitness and a commitment to early mornings, late evenings and weekend shifts on a rolling rota. You will be a confident communicator and data-savvy.

Responsibilities

• Oversee day-to-day operations and customer service.
• Lead customer communications and outreach activity.
• Supervise staff and ensure health and safety standards.

Job description

City St George’s, University of London, is seeking a Duty Manager to oversee the day-to-day operations of CitySport and deliver outstanding customer service. You will supervise staff, manage health and safety, and support membership sales and outreach.

The role requires experience in leisure, sport or fitness and a commitment to early mornings, late evenings and weekend shifts on a rolling rota. You will be a confident communicator and data-savvy.