Duty Manager: Lead Team to Memorable Guest Moments

EGO - Cannock; Cannock; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Flexible shifts

Massive brand discounts across Ego & M

Wagestream financial toolkit

Gym membership discounts

Team socials

Pension

25 days paid holiday

Free shares

Employee helpline

Job summary

Ego Cannock is seeking a Duty Manager to support the General Manager in day-to-day operations at our Cannock location. You will lead a team to deliver exceptional food, drink and service, ensuring guests feel welcomed and valued.

Bring proven management experience in hospitality, motivate staff, and drive guest satisfaction while contributing to setting and achieving business targets. Flexible shifts and employee benefits are part of the role.

Qualifications

• Management experience within a hospitality or pub environment.
• Strong team leadership and staff development abilities.
• Customer service excellence and guest relations.
• Ability to train and motivate a team to deliver great service.

Responsibilities

• Use your management experience to be an assistant to the General Manager in the day to day running of the business.
• Train and inspire your team to deliver food, drink, and service to be proud of.
• Be the role model and guide development within your team.
• Ensure our guests are cared for, being the host to life's memorable moments.
• Strive towards and achievebusiness targets.

Skills

Management experience

Team leadership

Customer service

Training & development

Hospitality knowledge

Job description

Ego Cannock is seeking a Duty Manager to support the General Manager in day-to-day operations at our Cannock location. You will lead a team to deliver exceptional food, drink and service, ensuring guests feel welcomed and valued.

Bring proven management experience in hospitality, motivate staff, and drive guest satisfaction while contributing to setting and achieving business targets. Flexible shifts and employee benefits are part of the role.