Duty Manager: Lead Team & Memorable Guest Experiences

Ego; Ledston; On-site; GBP 28,000 - 32,000; Full time

Benefits offered by this job

Flexible shifts

Staff discounts

Wagestream

Gym discounts

Team socials

Pension

25 days holiday

Free shares

Job summary

Ego is seeking a Duty Manager to work with the General Manager and lead a team in delivering exceptional hospitality. You’ll oversee daily operations, ensure guests receive top-notch service, and mentor staff to uphold Ego’s standards across a vibrant venue.

Join a brand known for its lively culture, career growth, and guest-focused experience. This role emphasizes leadership, operational excellence, and delivering memorable moments for every guest.

Qualifications

• Experience managing a team in a hospitality setting.
• Ability to train and inspire staff to deliver quality service.
• Strong guest-focused approach and hosting skills.

Responsibilities

• Assist the General Manager in day-to-day operations.
• Train and inspire the team to deliver food, drink and service to a high standard.
• Be a role model and guide development within the team.
• Ensure guests are cared for and hosted for memorable experiences.
• Drive toward business targets.

Skills

Team management

Guest service

Staff training

Job description

Ego is seeking a Duty Manager to work with the General Manager and lead a team in delivering exceptional hospitality. You’ll oversee daily operations, ensure guests receive top-notch service, and mentor staff to uphold Ego’s standards across a vibrant venue.

Join a brand known for its lively culture, career growth, and guest-focused experience. This role emphasizes leadership, operational excellence, and delivering memorable moments for every guest.