Duty Manager: Lead Memorable Guest Experiences

Warwick Arms Hotel; Cubbington; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

TipJar gratuities distributed weekly

50% food discount

50% accommodation discount

Annual £1 stay

Employee wellbeing support

Hero of the month/year

Job summary

The Coaching Inn Group is seeking a talented Duty Manager to join our team. You will oversee shifts, lead and develop a passionate hospitality team, and ensure guests receive memorable moments.

Located in our busy hotels across market towns, you will embody our mission of delivering hospitality from the heart, drive exceptional service, and manage daily operations with energy and a can-do attitude. You should be able to work well with colleagues, maintain high standards during busy periods, and

Qualifications

• Experience with shift management and with team leadership.
• Ability to work well within a team and use initiative.
• Passion for delighting guests with memorable moments.

Responsibilities

• Lead and manage shifts in a busy hospitality environment.
• Inspire and develop the team to deliver hospitality from the heart.
• Deliver exceptional guest service and memorable moments to guests.

Skills

Team leadership

Shift management

Guest delight

Initiative

People development

Teamwork

Job description

The Coaching Inn Group is seeking a talented Duty Manager to join our team. You will oversee shifts, lead and develop a passionate hospitality team, and ensure guests receive memorable moments.

Located in our busy hotels across market towns, you will embody our mission of delivering hospitality from the heart, drive exceptional service, and manage daily operations with energy and a can-do attitude. You should be able to work well with colleagues, maintain high standards during busy periods, and