Duty Manager - Lead F&B & Front Office, Growth Path

Malmaison Hotel Du Vin Holdings Limited; Greater London; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Staff room rates discounted

Friends and family room rate 50% off

Dining discount 35%

Fully funded Apprenticeship

Cycle to work scheme

Healthcare plan

Referral bonus up to £1500

Complimentary stays on anniversaries

Wellness campaigns

Employee assistance programme

Private medical healthcare

Life assurance

Job summary

Malmaison Hotel combines F&B and Front Office in a busy environment. The Duty Manager will be a hands-on manager, working across departments to assist breakfast, checkout, and room checks with Housekeeping, ensuring smooth, guest‑focused operations.

You can progress toward Head of Department and ultimately DGM within Malmaison or Hotel Du Vin, supported by development courses, staff benefits, Wagestream pay access and a range of wellness and discount schemes.

Qualifications

• Hands-on management experience in a busy Food & Beverage Department.
• Experience in Guest Relations is advantageous.
• Strong leadership and multi-department coordination.

Responsibilities

• Assist in smooth running of customer-facing departments.
• Collaborate with breakfast, front desk, and housekeeping teams.
• Support development from junior to senior Head of Department roles.

Skills

Hands-on management

Guest relations

Leadership

Team coordination

Tools

Wagestream

Job description

Malmaison Hotel combines F&B and Front Office in a busy environment. The Duty Manager will be a hands-on manager, working across departments to assist breakfast, checkout, and room checks with Housekeeping, ensuring smooth, guest‑focused operations.

You can progress toward Head of Department and ultimately DGM within Malmaison or Hotel Du Vin, supported by development courses, staff benefits, Wagestream pay access and a range of wellness and discount schemes.