Duty Manager — Lead a High-Performing Hotel Team

Whitbread PLC; Tendring; On-site; GBP 16,531 - 20,664; Full time

Benefits offered by this job

Whitbread Benefits Card

Pension and saving schemes

Discounts

Job summary

Whitbread PLC in Clacton-On-Sea is seeking a Duty Manager to lead a high-performing team and deliver a first-class guest experience at Premier Inn Clacton-On-Sea (North/Colchester Road). You’ll motivate staff, ensure safety standards, and coordinate daily hotel operations with a focus on exceptional service.

Ideal candidates will have prior leadership experience in retail or hospitality, a passion for customer experience, and the ability to communicate clearly with guests and teammates.

Qualifications

• Experience leading people in a retail or hospitality environment.
• Ability to deliver outstanding customer experience and motivate a team.
• Available for immediate start and flexible to the role.

Responsibilities

• Lead a high-performing team to ensure a welcoming, safe, and efficient hotel operation.
• Oversee health and safety standards and guest satisfaction.
• Manage day-to-day operations during the shift and support staff development.

Skills

Leadership

Customer service

Communication

Job description

Whitbread PLC in Clacton-On-Sea is seeking a Duty Manager to lead a high-performing team and deliver a first-class guest experience at Premier Inn Clacton-On-Sea (North/Colchester Road). You’ll motivate staff, ensure safety standards, and coordinate daily hotel operations with a focus on exceptional service.

Ideal candidates will have prior leadership experience in retail or hospitality, a passion for customer experience, and the ability to communicate clearly with guests and teammates.