Duty Manager

Premier Inn; Harlow; On-site; GBP 11,000 - 19,000; Full time

Benefits offered by this job

Whitbread Benefits Card

Pension and saving schemes

Discounts

Job summary

Premier Inn in Harlow is seeking a Duty Manager to lead a high-performing team at our Cambridge Rd location. You will ensure a welcoming, safe and outstanding hotel experience for guests, and use your leadership experience from retail or similar settings to inspire others.

Join us for an immediate start with clear progression and competitive rewards, including Whitbread benefits and a company pension.

Qualifications

• Experience leading teams in retail or similar environments.
• Proven track record delivering strong customer experiences.
• Strong communication and organizational skills.

Responsibilities

• Oversee daily hotel operations and guest experience.
• Lead and develop the team to deliver high standards of service.
• Ensure health and safety compliance.

Skills

Leadership

Customer service

Team motivation

Communication

Job description

Duty Manager - Harlow North Premier Inn

Come and be a Duty Manager at Harlow North Premier Inn.

Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant.

If you’ve got experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management.

We’re looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others.

Immediate start – with all leadership experience relevant.

PAY RATE: Up to £13.86 per hour (day shift)

CONTRACT TYPE: Permanent – we don’t do zero hours contracts!

HOURS: 37.5 hours a week

LOCATION: Cambridge Rd, Harlow CM20 2EP

Why you’ll love it here:

• Training and support: At Premier Inn we do careers worth staying for, so from day one, you'll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there's a clear career path within our business to help you grow.

• Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.

• Pension and saving schemes: Take advantage of our company pension and save-as-you-earn scheme.

• Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.

What you’ll do:

Join our team at Harlow North Premier Inn as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high-performing team that ensures the smooth running of our hotel. If you’ve led a team in a retail environment, you’ll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.