Duty Manager – Guest Experience & Ops Leader (Live-in)

Sizzling Pub & Grill; Basingstoke and Deane; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Live-in accommodation

Discounts across brands

Wagestream access

Pension

25 days paid holiday

Employee helpline

Job summary

The Yeoman is seeking a Duty Manager to work alongside the General Manager to steer the team to success. You will oversee all areas of the business, ensuring guests receive an outstanding experience that brings them back.

Join Sizzling Pub & Grill, a beloved pub brand in the UK, where you will be a lead host for memorable moments, manage shifts, and contribute to the ongoing success of the site with a competitive salary and live-in accommodation.

Qualifications

• Experience leading a hospitality team and supporting the General Manager.
• Ability to train and develop staff to deliver quality food, drink and service.
• Strong role model and people development mindset.
• Proactive in ensuring guest satisfaction and hosting memorable moments.

Responsibilities

• Lead and support day-to-day operations with the General Manager.
• Train and inspire the team to deliver high standards across the guest experience.
• Be a role model and guide development within the team.
• Ensure guests are cared for and feel welcomed as hosts of moments.
• Aim for and achieve business targets and KPIs.

Skills

Management experience

Team leadership

Staff training

Guest service

Target achievement

Job description

The Yeoman is seeking a Duty Manager to work alongside the General Manager to steer the team to success. You will oversee all areas of the business, ensuring guests receive an outstanding experience that brings them back.

Join Sizzling Pub & Grill, a beloved pub brand in the UK, where you will be a lead host for memorable moments, manage shifts, and contribute to the ongoing success of the site with a competitive salary and live-in accommodation.