Duty Manager Full Time

Nuffield Health; Telford; On-site; GBP 22,000 - 27,000; Full time

Job summary

A leading fitness and wellbeing organization in Telford is looking for a Duty Manager to oversee club operations and ensure an excellent experience for members. The role requires strong sales experience, excellent communication skills, and a commitment to customer service. The Duty Manager will lead a team, conduct tours, ensure health and safety, and assist in achieving sales targets. An array of benefits is provided, including a free gym membership and wellness rewards.

Benefits

Free gym membership

Health assessments

Retail discounts

Pension options

Qualifications

• Demonstrable sales experience.
• Ability to prioritize member satisfaction.
• Be able to swim to a high standard.

Responsibilities

• Ensure smooth running of the club.
• Engage with members to foster happiness.
• Support and guide colleagues to uphold quality standards.
• Conduct tours for prospective members.
• Oversee health and safety protocols.
• Help achieve sales targets.
• Cover lifeguard breaks as needed.

Skills

Sales experience

Excellent communication skills

Collaborative spirit

Customer service

Job description

Overview

Duty Manager – Fitness and Wellbeing Club

Telford FWC | Fitness | Permanent | Full time

Up to £26,230 depending on experience plus sales commission

40 hours per week

Nuffield Health is the UK’s largest Healthcare Charity. We’re here to do important work. As we expand our team, we’re looking for passionate individuals to help deliver an exceptional fitness experience for our members. This is your chance to play a crucial role in our journey while advancing your career in a supportive environment.

As a Duty Manager at our gym, you’ll bring demonstrable sales experience and the ability to quickly get to grips with our business. You’re enthusiastic, with excellent communication skills and a collaborative spirit. You have a ‘can do’ attitude and you share our passion for excellent customer service.

Responsibilities

• Be responsible for the smooth running of our club; including the opening and closing the club when on shift
• Prioritize Member Satisfaction, Engage with our members, fostering happiness and building strong relationships.
• Lead by example, support and guide your colleagues while upholding the highest quality standards.
• Conduct tours for prospective members, highlighting the unique benefits that only Nuffield Health provides
• Oversee health and safety protocols, addressing any issues swiftly and effectively.
• Help achieve sales targets
• Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks

Benefits

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you.

Join Us

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.

It starts with you.

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