Duty Manager - Frontline Leader in Hotel Ops (Permanent)

Whitbread; Frome; On-site; GBP 9,800 - 16,000; Part time

Benefits offered by this job

Permanent contract with guaranteed hrs

Full training and support from day one

Whitbread Benefits Card – up to 60%Off

Company pension and Save As You Earn

Discounts on shopping, travel, cinema,

more discounts

Job summary

Whitbread Frome Premier Inn is recruiting a Duty Manager for Frome, offering a permanent 24-hour weekly contract with a guaranteed schedule. You’ll lead shifts, support reception, housekeeping and dining services, and ensure a smooth hotel operation while delivering a great guest experience.

This role is on-site in Frome, with evening, weekend, and busy periods included. A path to Hotel Manager exists for ambitious individuals, supported by full training and a clear progression route.

Qualifications

• Leadership and team coaching ability
• Customer service orientation in guest-facing roles
• Decision making under pressure

Responsibilities

• Lead shifts across the hotel and deliver clear pre-shift briefings
• Support and coach team members throughout the day
• Help guests with questions and sort out problems
• Jump in to support different teams, from reception to the restaurant
• Spot issues early and put them right
• Help keep guests safe and the hotel running the way it should
• Work closely with the Hotel Manager and wider leadership team

Job description

Whitbread Frome Premier Inn is recruiting a Duty Manager for Frome, offering a permanent 24-hour weekly contract with a guaranteed schedule. You’ll lead shifts, support reception, housekeeping and dining services, and ensure a smooth hotel operation while delivering a great guest experience.

This role is on-site in Frome, with evening, weekend, and busy periods included. A path to Hotel Manager exists for ambitious individuals, supported by full training and a clear progression route.