Duty Manager

COTE; Wokingham; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Meals on shift

Discount on meals for family

Job summary

Côte Brasserie in England is seeking a Duty Manager to lead the floor during busy breakfast, lunch, and dinner services, act as the senior decision-maker on shift, and ensure guests feel genuinely welcomed.

You will coach the front-of-house team, oversee guest flow and table management, champion service standards from greeting to farewell, handle guest feedback professionally, and maintain impeccable presentation of the dining room, bar, and service stations.

Qualifications

• Experience leading on high-volume restaurant floors.
• Excellent communication and guest interaction skills.
• Hands-on operator capable of bar work, running food and supporting the team.

Responsibilities

• Lead the floor with confidence during busy services and ensure guests feel welcomed.
• Act as the senior decision-maker on shift and handle operational issues quickly.
• Coach and support the front-of-house team to grow in confidence and skill.
• Oversee guest flow and table management for efficient seating, pacing and kitchen communication.
• Champion service standards from greeting to farewell, delivering thoughtful hospitality.
• Handle guest feedback professionally and turn challenges into positive impressions.
• Maintain impeccable presentation of the dining room, bar, and service areas.

Skills

Hospitality leadership

High-volume service

Guest service excellence

Clear communication

Job description

Côte Brasserie is in the middle of an exciting transformation, the kind of moment where bold ideas genuinely shape the future. Joining now means having real influence, moving fast, and helping to rebuild a much-loved brand with fresh energy, sharper focus and big ambition. It's a rare chance to make a visible, lasting impact at a brand people already care about - and to be part of the team writing its next chapter.

We are looking for a Duty Manager to;

• Lead the floor with confidence during busy breakfast, lunch, and dinner services, ensuring the brasserie runs smoothly and guests feel genuinely welcomed.
• Act as the senior decision-maker on shift, handling any operational issues quickly and calmly.
• Support and coach the front-of-house team, offering guidance in real time and helping newer team members grow in confidence and skill.
• Oversee guest flow and table management, ensuring efficient seating, pacing, and communication with the kitchen.
• Champion service standards, from the warmth of the greeting to the final farewell, ensuring every guest receives attentive, thoughtful hospitality.
• Handle guest feedback with professionalism, turning challenges into opportunities to impress.
• Maintain impeccable presentation of the dining room, bar, and service stations throughout the day.

You will be;

• A confident hospitality leader with experience in high-volume restaurants, brasseries, or similar environments where pace, personality, and precision all matter.
• A natural host who thrives on guest interaction, understands the nuances of great service, and brings genuine warmth to every table.
• A strong communicator who can give clear direction, listen actively, and maintain calm, positive energy even when the room is buzzing.
• A hands-on operator who's not afraid to roll up their sleeves, jump behind the bar, run food, or support the team wherever needed
• A problem-solver with good judgement, able to anticipate issues, think on their feet, and make decisions that balance guest experience with operational needs

What we offer;

• Competitive hourly rate and service charge
• Opportunities for growth within a dynamic, adaptable brand
• Meals on shift and discount on melas with family
• Access your earning early through our partnership with Stream
• A supportive team culture where your ideas and initiative are valued