Duty Manager

Hotel Du Vin; Winchester; On-site; GBP 29,000 - 36,000; Full time

Benefits offered by this job

Staff room rates

Dine discount 35%

Fully funded Apprenticeships

High street discounts

Cycle to work scheme

Healthcare plans (HCP)

Wagestream access

Complimentary stays on anniversaries

Brain Charity sponsorship

Employee Assistance Programme

Job summary

Hotel du Vin Winchester seeks a hands-on Duty Manager to lead multi‑department operations in our boutique hotel, with a focus on seamless front of house and Food & Beverage service. You will support breakfast, manage busy checkout periods, coordinate with Housekeeping, and run service alongside the Bistro team, while pursuing development from Junior HoD to Senior HoD and beyond.

The role offers training courses and staff benefits, with clear progression opportunities within Malmaison or Hotel du

Qualifications

• Hands-on management with experience in a busy Food & Beverage department.
• Experience in guest relations is advantageous.

Responsibilities

• Assist in the smooth running of all customer-facing departments, from breakfast to checkout.
• Coordinate with Housekeeping to check bedrooms and run service with the Bistro team.

Skills

Hands-on management

F&B experience

Guest relations

Job description

Job Description

Permanent Contract

Hotel du Vin Winchester, the quintessential boutique hotel nestled in the heart of Winchester, Hampshire. The very first in the Hotel du Vin family, resides in a charming Georgian building just moments away from the awe-inspiring Winchester Cathedral and the city's vibrant shops, eateries, and attractions.

24 bedrooms

75 seater Restaurant

2 Private Dining spaces (seating up to 48 people)

Working across multiple departments this Duty Manager role gives you the chance to work as part of the F&B and Front Office teams in our bustling hotel.

You will be a hands on manager with experienceof working within a busy Food & Beverage Department. You will be looking for a role that will allow you to continue your development from Junior HoD to a Senior HoD role.

As Duty Manager within Hotel du Vin you will be assisting in the smooth running of all Customer facing departments - from working alongside the breakfast team, dealing with a busy check out period through to checking bedrooms with the Housekeeping Manger and running service along side the Bistro Team.

Experiencein Guest Relations would be advantageous as would an interest in what is trending in the local area around the hotel.

If you are successful in your application of Duty Manager you could be expected to progress to a Head of Department role looking after a single department and then onto a more senior HOD role within Malmaison or Hotel Du Vin.

We have a number of training courses that will assist you in your development and some fantastic benefits and rewards waiting for you.

• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
• Discounted Friends and Family Room Rate with 50% off best available rate.
• 35% off your bill when you dine in our Brasseries and Bistros
• Fully funded Apprenticeship programmes that support you in developing your career
• High Street Discounts on a range of high street shops, experiences, holidays and much much more
• Cycle to work scheme – save up to 40% on a wide range of bikes
• Healthcare Cash Plans - dental, optical, medical and more available from £5 per month
• Referral schemes that pay up to £1500 (just for getting your mates jobs!)
• A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
• We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
• We work withWagestreamgiving instant access to your pay as it’s earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage your money better and save direct from your salary
• We also offercomplimentary stayson your 1st, 3rdand 5thanniversary with Dinner, Bed & Breakfast
• We are a proud sponsor ofThe Brain Charity,helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
• Employee Assistance Programme – free, confidential advice available 24/7 to you and your family

• Private Medical Healthcare
• Bonus Plan based on clear and transparent KPI’s
• Critical Illness cover
• Life Assurance

• 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK
• We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone I the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round
• We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
• Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace

• Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.