Duty Manager

South Gloucestershire Council; Thornbury; On-site; GBP 13,000 - 17,000; Part time

Benefits offered by this job

Generous annual leave

Wellbeing support

Staff discounts

Flexible work-life balance

Training and development

Job summary

South Gloucestershire Council is hiring a part-time Duty Manager for Alexandra Way Care Home in Thornbury. You will support day and night teams to deliver high-quality care and ensure safety and regulatory compliance.

You will assess prospective residents, monitor budgets, and mentor staff as an NVQ/CQF assessor. A DBS check is required, with interviews planned for October 2026.

Qualifications

• Requires supervisory experience in a regulated service setting.
• Experience with Care Standards Act 2010, Care Act 2014, MCA, DoLS and safeguarding.
• Ability to monitor resources and manage budgets effectively.

Responsibilities

• Assist with management of the care home to ensure a safe, caring environment.
• Oversee risk assessments, COSHH compliance, and infection prevention and control.
• Ensure compliance with legislation, organisational policies, and CQC standards.
• Use performance data to identify improvements and allocate resources.
• Support Registered Manager with recruitment, sickness, and staff development.

Skills

Supervisory experience

Budget management

COSHH compliance

Infection control

CQC standards

Data analysis

Recruitment

Mentorship

Education

NVQ 4 or equivalent

Degree or professional qualification

Job description

How you'll make a difference

As Duty Manager, you will support the effective day-to-day operation of Alexandra Way Care Home. Working collaboratively with both day and night teams, you will help ensure the delivery of high-quality care and support to residents. In partnership with the Registered Manager, or in their absence, you will take responsibility for maintaining the wellbeing, safety, and welfare of residents, ensuring the home operates in accordance with organisational policies, regulatory requirements, and best practice standards.

What you will be doing

• You will assist with the management of the care home, ensuring a safe, caring, and effective environment for residents. This will include overseeing risk assessments, COSHH compliance, and infection prevention and control measures.
• With support from the Registered Manager, you will ensure the home operates in line with current and emerging legislation, organisational policies, local authority requirements, and Care Quality Commission (CQC) standards.
• Using performance data and audits, you will ensure services are delivered to a high standard, identifying areas for improvement and effectively target and allocate resources.
• Using your expertise, you will carry out hospital or home visits, assessing prospective residents to determine whether their needs can be safely and appropriately met within the home.
• It will be key for you to support the Registered Manager with recruitment, staff sickness and performance, helping to maintain a skilled and motivated workforce. As an NVQ/CQF Assessor, you will also assess, mentor, and support staff in achieving their qualifications and professional development goals.

What we need from you

• You will hold or be working towards a professional qualification e.g. degree, NVQ 4 or equivalent in social work, social care, demonstrating a commitment to continuous professional development and best practice.
• It is essential that you have experience of working within a regulated service at a supervisory level within a similar service setting.
• Due to the nature of this role, you must be able demonstrate up to date knowledge of the Care Standards Act 2010, the Care Act 2014, MCA, DoLS and safeguarding procedures, and be able to apply this knowledge to support safe, lawful, and effective service delivery.
• To ensure services are delivered efficiently and to a high standard, you must have experience of monitoring resources and managing budgets effectively.

What you need to know

• The role is 21 hours per week, your salary is pro-rata to hours worked.
• Please note that due to the nature of this role, it is a requirement of employment that a Disclosure and Barring Service (DBS) basic check is obtained.

Interviews will be held on 20th October 2026.

How a career at South Gloucestershire Council is different

• As part of our benefits package, you will receive generous annual leave (pro rata), employee wellbeing support and you will have access to a range of staff discounts, including eye tests, travel, shopping and leisure activities.
• We recognise that our diverse team of skilled and dedicated people make us a great place to work. We welcome applications from everyone and ensure that individuals are selected, promoted and developed on the basis of their merits and abilities.
• We know our team work best when they have balance in their lives, and we offer genuine flexibility to help them achieve that work/life balance.
• We value our staff as individuals, investing in their careers and we are recognised for the quality, breadth and depth of our training and development offer, which helps make the greatest long-term difference in work.

Our teams at South Gloucestershire Council are making a real difference to the lives of people who live, work and learn here.

• We're building and shaping communities which people are proud of.
• We're working with the most vulnerable in our community to help them achieve what they want in life.
• We're investing in our schools to ensure every child and young person in South Gloucestershire achieves their full potential.

We've achieved a great deal, but we need talented and dedicated people to ensure we continue to make a difference.

We’re making a difference, be part of it!