Assistant Manager

Mitchells & Butlers PLC; Shrewsbury; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Progression opportunities

Brand discounts 33%

Friends & family discount 20%

Gym discounts

Team socials

Pension & holidays

Free shares

Employee helpline

Job summary

EGO Shrewsbury, part of Mitchells & Butlers PLC, is seeking an Assistant Manager to support the General Manager in daily operations and lead the team to success.

You will mentor staff, deliver excellent guest experiences, and model behaviours that drive service, teamwork and guest satisfaction. Join us for progression opportunities, staff discounts across our brands, and a supportive, lively pub environment.

Qualifications

• Experience leading teams and supporting the General Manager in daily operations.
• Strong leadership and coaching abilities with a focus on guest experience.
• Excellent communication and people management skills.

Responsibilities

• Support the General Manager in day-to-day operations.
• Act as Duty Manager in the GM's absence.
• Train and inspire the team to deliver excellent food, drink and service.
• Lead by example to WOW guests and drive guest loyalty.

Skills

Management experience

Leadership

Communication skills

Job description

As Assistant Manager at EGO - Shrewsbury, you’ll bring your experience to the table, supporting the General Manager in leading your team to success. Through your passion and drive you will motivate your team to deliver excellent guest experience, mentoring each individual to be the best that they can be!

Join us at Ego, a family of Premium Pubs & Restaurants. As unique as our locations, from city centre to community pubs- we are full of character. Our menu is inspired by the Mediterranean, taking our guests across the continent. If you appreciate our individual character and style, we want to hear from you.

WHAT’S IN IT FOR ME?

• Amazing progression opportunities! We believe in growing our own talent. Last year, we promoted over 150 Assistant Managers to General Managers.
• A massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
• 20% discount across all off our brands for up to 5 friends and family.
• Discounts on gym memberships.
• Team Socials – work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high‑street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS ASSISTANT MANAGER YOU’LL…

• Use your management experience to support the General Manager in the day to day running of the business, being the Duty Manager when they are not around.
• Use your communication skills to train and inspire your team to deliver food, drink, and service to be proud of.
• Be the role model and guide development within your team.
• Lead the team to deliver moments that WOW our guest, keeping them coming back.

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.