Duty Manager

Toby Carvery; Pulborough; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

25 days paid holiday

Discounts on brands

Pension

Employee assistance

Job summary

Toby Carvery in Washington is seeking a Duty Manager to support the General Manager in day-to-day operations and to lead and inspire the team to deliver exceptional food, drinks and service. You will be a role model, guiding development within the team and ensuring guests are cared for, hosting their memorable moments.

Join a supportive hospitality team with a focus on guest experience, business targets, and a friendly, welcoming atmosphere.

Qualifications

• Experience in a supervisory/management role within hospitality or food service.
• Strong communication and coaching skills to develop a high-performing team.
• Demonstrated ability to meet business targets and drive guest satisfaction.

Responsibilities

• Assist the General Manager in day-to-day operations.
• Train and motivate the team to deliver great food, drinks and service.
• Be a role model and guide development within the team.
• Ensure guests are cared for and host memorable moments.
• Work towards achieving business targets.

Skills

People leadership

Guest service

Job description

As Duty Manager at Toby Carvery - Washington, you'll work alongside the General Manager to lead your team to success. You'll oversee all areas of the business, making sure provide guests with an experience that keeps them coming back for more. Join us at Toby Carvery, they don't call us the 'home of the roast' for nothing! Our Toby Carvery family make every visit personal; we love having fun and we truly care about making great memories for our guests. If you love Yorkies as much as we do, we want to hear from you.

• Flexible shifts - to fit around the other important things in life.
• A massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we've got you covered.
• 20% discount across all off our brands for up to 5 friends and family.
• Wagestream - a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Discounts on gym memberships.
• Team Socials - work hard, play hard!

• A pension
• 25 days paid holiday
• high-street shopping discounts
• free shares
• free employee helpline to support you with whatever life throws at you

WHAT WILL I BE DOING? AS DUTY MANAGER YOU'LL…

• Use your management experience to be an assistant to the General Manager in the day to day running of the business.
• Train and inspire your team to deliver food, drink, and service to be proud of.
• Be the role model and guide development within your team.
• Ensure our guests are cared for, being the host to life's memorable moments.
• Strive towards and achieve business targets.

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.

About Company: Toby Carvery - Washington