Duty Manager

Denton; Newcastle upon Tyne; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Flexible shifts

33% staff discount

Friends & family discount 20%

Wagestream access

Gym discounts

Team socials

Pension

25 days holiday

Free shares

Employee helpline

Job summary

Denton in Newcastle upon Tyne is seeking a proactive Duty Manager to work with the General Manager to lead the team and run the day-to-day operations. You’ll oversee service, hospitality, and standards to ensure guests receive a memorable experience.

You’ll train and mentor staff, model great service, and drive toward business targets. We offer flexible shifts, generous benefits, and a supportive team to help you thrive.

Qualifications

• Experience in hospitality management.
• Ability to train and inspire teams.
• Excellent guest service and hosting skills.

Responsibilities

• Assist the General Manager in day-to-day operations.
• Train and inspire the team to deliver high-quality food, drink and service.
• Be a role model and guide development within the team.
• Ensure guests are cared for and feel welcome during their visit.
• Strive towards and achieve business targets.

Skills

Management experience

Customer service

Team leadership

Training & coaching

Guest experience

Tools

POS systems

Job description

As Duty Manager atthe Denton, you’ll work alongside theGeneral Manager to lead your team to success. You’ll oversee all areas of thebusiness, making sure provide guests with an experience that keeps them comingback for more.

WHAT’S IN IT FOR ME?

• Flexible shifts - to fit around the other important things in life.
• A massive 33% discountacross all our brands. Whether its date night at Miller & Carter, a familyroast at Toby Carvery or socialising with friends in the city at All Bar One,we’ve got you covered.
• 20% discount acrossall off our brands for up to 5 friends and family.
• Wagestream –afinancial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
  
• Discounts on gymmemberships.
• Team Socials – work hard, play hard!

On top of this, we offer a pension; 25 days paid holiday; high-streetshopping discounts; and we even give you free shares! There's also a freeemployee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS DUTY MANAGER YOU’LL…

• Use your management experience to be an assistant to theGeneral Manager in the day to day running of the business.
• Train and inspireyour team to deliver food, drink, and service to be proud of.
• Be the role model and guide development within yourteam.
• Ensure our guests are cared for, being the host to life’smemorable moments.
• Strive towards and achievebusiness targets.
  

At M&B, we want people to be supported, valued,able to be themselves and work in a great team. Join us and help us makeevery guest feel truly welcome.

Compensation: Competitive salary