Duty Manager

Gap Inn; Muston; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

33% staff discount across brands

20% discount for up to 5 friends/fam

Wagestream access

Gym membership discounts

Team socials

Pension

25 days paid holiday

Free shares

Employee helpline

Job summary

Gap Inn is seeking a Duty Manager to work with the General Manager and lead the team to deliver exceptional hospitality. You will oversee daily operations, mentor staff, and ensure guests receive memorable service that keeps them coming back.

We offer a strong benefits package, opportunities for progression, and a collaborative team culture where every guest feels welcome. A competitive salary is on offer with a supportive work environment.

Qualifications

• Experience managing teams in a hospitality environment.
• Ability to train and develop staff.
• Strong customer service focus.

Responsibilities

• Use your management experience to be an assistant to the General Manager in the day to day running of the business.
• Train and inspire your team to deliver food, drink, and service to be proud of.
• Be the role model and guide development within your team.
• Ensure our guests are cared for, being the host to life’s memorable moments.
• Strive towards and achieve business targets.

Skills

Management experience

Team leadership

Customer service

Job description

As Duty Manager at the Gap Inn, you’ll work alongside the General Manager to lead your team to success. You’ll oversee all areas of the business, making sure provide guests with an experience that keeps them coming back for more.

Join us at Stonehouse Pizza & Carvery, we love our pizzas, we love our roasts, but mostly we love our people. If you fancy a pizza the action, we want to hear from you.

WHAT’S IN IT FOR ME?

• Flexible shifts - to fit around the other important things in life.
• A massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
• 20% discount across all off our brands for up to 5 friends and family.
• Wagestream – afinancial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Discounts on gym memberships.
• Team Socials – work hard, play hard!

On top of this, we offer a pension; 25 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS DUTY MANAGER YOU’LL…

• Use your management experience to be an assistant to the General Manager in the day to day running of the business.
• Train and inspire your team to deliver food, drink, and service to be proud of.
• Be the role model and guide development within your team.
• Ensure our guests are cared for, being the host to life’s memorable moments.
• Strive towards and achievebusiness targets.

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.

Compensation: Competitive salary