Duty Manager

Premier Inn; Monmouth; On-site; Full time

Job summary

Join Premier Inn Monmouth as a Duty Manager and lead a team in providing an exceptional hotel experience. This position requires proven leadership skills, expertise in managing customer service, and the ability to ensure health & safety standards. Enjoy guaranteed hours with a fixed-term contract until September 2025, alongside benefits such as a significant employee discount program.

Benefits

60% off Premier Inn rooms

25% off meals in Whitbread Restaurants

Company pension and saving schemes

Discounts on shops and bills

Qualifications

• Experience in a leadership role, especially in retail or hospitality
• Ability to deliver outstanding customer experience
• Skills to inspire and lead a team

Responsibilities

• Manage a reliable, high-performing team to ensure smooth hotel operations.
• Oversee health & safety standards and create exceptional guest experiences.
• Lead the team effectively using strong communication and organisational skills.

Skills

Leadership

Communication

Organisational skills

Job description

Duty Manager - Premier Inn Monmouth

Come and be a Duty Manager at Premier Inn Monmouth.

Lead our dream team to ensure every aspect of our renowned hotel experience is welcoming, safe, and brilliant.

If you have experience in retail or other roles where you have successfully led people, this role is a perfect next step in your management career.

We are looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others.

Immediate start – with relevant leadership experience.

PAY RATE:
Up to £13.36 per hour

CONTRACT TYPE:
Fixed Term - Until 04/09/2025

HOURS:
16 hours a week – guaranteed hours to help you plan your week!

LOCATION:
Premier Inn Monmouth, Portal Rd, Monmouth NP25 5FP

Why you’ll love it here:

• Training and support: At Premier Inn, we do careers worth staying for. From day one, you'll receive a warm welcome and learn our simple administration system that will make your job easier. There's a clear career path within our business to help you grow.
• Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
• Pension and saving schemes: Take advantage of our company pension and save-as-you-earn scheme.
• Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.

What you’ll do:

Join our team at Premier Inn Monmouth as a Duty Manager, where your proven leadership skills will be used to manage a reliable, high-performing team that ensures the smooth running of our hotel. If you’ve led a team in a retail environment, you’ll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.