Duty Manager

Old Bulls Head; Loughborough; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Flexible shifts

Brand discounts

Wagestream

Gym discounts

Team socials

Pension

25 days holiday

Free shares

Employee helpline

Job summary

Old Bulls Head in Loughborough is seeking a Duty Manager to work with the General Manager to steer daily operations and guest experience. You’ll lead the team, ensure service excellence, and drive business targets.

Join Premium Country Pubs for a role focused on people leadership, guest care, and delivering memorable moments while supporting a friendly, collaborative team.

Qualifications

• Experience in hospitality management.
• Ability to train and inspire teams.
• Proven track record of delivering excellent guest service.

Responsibilities

• Assist the General Manager in day-to-day operations.
• Train and inspire the team to deliver great food, drink, and service.
• Be a role model and guide development within the team.
• Ensure guests are cared for and hosted to create memorable moments.
• Strive towards and achieve business targets.

Skills

Management experience

Team leadership

Customer service

Communication

Job description

As Duty Manager at the Old Bulls Head, you’ll work alongside the General Manager to lead your team to success. You’ll oversee all areas of the business, making sure provide guests with an experience that keeps them coming back for more.

Join us at Premium Country Pubs. We craft food and drink into something truly special. Picture beautiful interiors in stunning locations, and great tasting food. If you're passionate about all things premium, we want to hear from you.

WHAT’S IN IT FOR ME?

• Flexible shifts - to fit around the other important things in life.
• A massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
• 20% discount across all off our brands for up to 5 friends and family.
• Wagestream – afinancial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Discounts on gym memberships.
• Team Socials – work hard, play hard!

On top of this, we offer a pension; 25 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS DUTY MANAGER YOU’LL…

• Use your management experience to be an assistant to the General Manager in the day to day running of the business.
• Train and inspire your team to deliver food, drink, and service to be proud of.
• Be the role model and guide development within your team.
• Ensure our guests are cared for, being the host to life’s memorable moments.
• Strive towards and achievebusiness targets.

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.

Compensation: Competitive salary