Duty Manager

Ssp; Dartford; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Discounted meals

Employee discounts

Friends and family discount app

Training and development programs

Job summary

Duty Manager at SSP Greenhithe, United Kingdom. Role offers 30 hours per week with a pay rate of £13.61 per hour. Hours are 7:00am–10:00pm, with flexible weekday, weekend, bank, and public holiday shifts.

Lead teams across busy hospitality locations (Starbucks, M&S, Burger King, BrewDog) and drive great service in fast-paced environments. We welcome leaders who thrive on action and energy, with previous team leadership in hospitality or retail.

Qualifications

• Hospitality moves fast; thrives on action, leads people, and makes an impact daily.
• Applicants must be 18+ to perform certain tasks or shifts.

Responsibilities

• Take ownership of opening, closing, and daily operations while solving problems on the fly.
• Lead your team through busy shifts, keeping energy high and the atmosphere positive.
• Inspire your team to deliver great customer service and be the go-to person for queries.
• Monitor unit performance and champion improvements.

Job description

Duty Manager SSP Greenhithe, United Kingdom

Rate of pay: £13.61 per hour

We have Full Time (30hrs) roles available

Hours of operation are 7:00am to 10:00pm. working flexibly on weekdays, weekends, Bank and public holidays.

Join our team as a Duty Manager & step into the buzz of hospitality leadership at SSP! Work with iconic brands like Starbucks, M&S, Burger King and BrewDog in some of the busiest locations across the UK & Ireland. No two days are the same - lead your team, deliver great service, and be part of the energy!

ABOUT YOU:

• Hospitality moves fast - and so do you! If you thrive on action, love leading people, and want to make an impact every day, our Supervisor role’s got your name on it.
• Due to some responsibilities within the Duty Manager role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.

ABOUT THE DUTY MANAGER ROLE:

• Take ownership of opening, closing, and daily operations while solving problems on the fly.
• Lead your team through busy shifts, keeping the energy high and the atmosphere positive.
• Inspire your team to deliver great customer service, be the go-to person for customer and team queries.
• Results focussed, staying informed about unit performance and championing improvements.
• Previous experience leading a team in busy Hospitality or Retail is ideal.

AS A DUTY MANAGER WE WILL OFFER YOU:

• Discounted Meal while on shifts.
• Employee Discounts.
• Friends and Family Discount App.
• Award-winning training, apprenticeships and development programs.
• A fast-paced, rewarding role where you’ll lead great people and shape the atmosphere every shift.

At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.