Dutch-Speaking Customer Service & Account Coordinator

Advancing People Multilingual; Kettering; On-site; GBP 27,000 - 34,000; Full time

Job summary

Advancing People Multilingual is recruiting a Dutch Speaking Customer Service Advisor / Account Coordinator for their client in Kettering, Northamptonshire. The role focuses on delivering excellent customer service via phone, live-chat and email to Dutch-speaking customers.

You will handle orders, support new customers, and contribute to customer retention as part of a small team. Fluency in Dutch and strong communication skills are essential, with good computer skills and a proactive attitude.

Qualifications

• Fluent in Dutch.
• Strong customer focus and professional approach.
• Excellent communication skills, both oral and written.
• Ability to work effectively as part of a team.
• Good computer skills.
• Positive "can do" attitude.

Responsibilities

• Deliver high quality customer service
• Assist with new customer's enquiries
• Process orders received via the telephone, fax, e-mail or internet
• Be proactive in the area of Customer retention

Skills

Dutch language

Customer service

Communication skills

Teamwork

Computer skills

Job description

Advancing People Multilingual is recruiting a Dutch Speaking Customer Service Advisor / Account Coordinator for their client in Kettering, Northamptonshire. The role focuses on delivering excellent customer service via phone, live-chat and email to Dutch-speaking customers.

You will handle orders, support new customers, and contribute to customer retention as part of a small team. Fluency in Dutch and strong communication skills are essential, with good computer skills and a proactive attitude.