German speaking Account Coordinator

French Selection UK; Watford; Hybrid; GBP 27,000 - 33,000; Full time

Job summary

A leading company is seeking a German speaking Account Coordinator in Watford, offering hybrid working. The role involves maintaining customer relations, resolving issues, and identifying sales opportunities. The ideal candidate is proactive, communicative, and experienced in account management.

Qualifications

• Fluent in German (written and spoken) – Essential.
• Previous experience in customer service and/or account management – Essential.
• Proactive, confident and dynamic personality.

Responsibilities

• Point of contact for customers and maintain successful client relations.
• Address customer concerns and find solutions to increase satisfaction.
• Make customers aware of product portfolio and identify opportunities for additional sales.

Skills

Fluent in German

Customer Service Experience

Account Management

Excellent Communication Skills

IT Literate

Job description

A well-established and award winning company with international operations.

Responsibilities

German speaking Account Coordinator
Location: Watford
Hybrid working Available
Salary: up to £30,000 Per Annum plus benefits
Ref: 8168GA

Main duties:
To be the point of contact for customers and maintain successful client relations.

The Role:
– To maintain long-lasting successful relations with customers to increase customer retention
– To address customer concerns and find solutions to increase satisfaction
– To work with internal departments and act as a liaison for the customer
– To make customer aware of product portfolio and identify opportunities for additional sales
– To monitor customer spending pattern and provide recommendations accordingly

Candidate's Profile

– Fluent in German (written and spoken) – Essential
– Previous experience in customer service and/or account management – Essential
– Proactive, confident and dynamic personality
– Patient and adaptable with excellent organisation
– Excellent communication skills and a team player
– IT literate