Dual Services Officer

Manchester Arndale; Nottingham; Hybrid; GBP 21,000 - 26,000; Full time

Job summary

OCS UK & Ireland is seeking a multi-skilled security officer to protect customers, retailers and staff on the estate. The role requires patrols, reactive and scheduled cleaning tasks, and responding to incidents, with a valid Security and CCTV SIA License and willingness to participate in cleaning duties.

Ideal candidates will have front line security experience, an SIA qualification for security and CCTV, and confidence working independently within a team environment.

Qualifications

• Front line security experience is required.
• SIA Licence for security and CCTV is essential.
• Demonstrated ability to work independently with minimal supervision.

Responsibilities

• Patrolling the site to ensure safety, security and cleanliness.
• Advising and assisting retailers where necessary.
• Daily general cleaning of the site using cleaning machinery.
• Reviewing CCTV footage.
• Ensuring all daily tasks are completed on time.

Skills

Front line security

SIA Licence

CCTV operation

Independent working

Job description

About The Role:

We are looking for a multi skilled security officer to join our team. In this dynamic role, you will ensure the safety and security of our customers, retailers and staff. You will achieve this by conducting regular patrols, completing reactive and scheduled cleaning tasks and responding to incidents on the estate. This role requires a Security and CCTV SIA License along with the willingness to clean and get involved.

Main Responsibilities:

• Patrolling of the site to ensure safety, security and cleanliness


• Advising and assisting retailers where necessary


• Daily general cleaning of the site, involving the use of cleaning machinery


• Reviewing CCTV


• Ensuring all daily tasks have been completed within deadline requirements.

Health & Safety Accountabilities:

• Communicate regularly with colleagues through formal and informal channels on safety matters to ensure that there is a free flow of ideas and that morale remains high.


• Ensure that the OCS safety image is reflected positively through your actions and those of your colleagues.


• Ensure that personal H&S competence and skill level is maintained i.e. attended Managing Safety programme and other Company safety events.


• Take responsibility for ensuring that plant and equipment is maintained and fit for purpose

The ideal candidate should meet the following criteria:

• Front line security experience


• SIA Qualification for security and CCTV


• Confidence within independent working.

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values -Trust, Respect, Unity, and Empowerment.

Why Work for OCS?

Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.

Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.

Retail Perks With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.

Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!

Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.