DUA/MRC Technician

Ardonagh Specialty; Greater London; Hybrid; GBP 50,000 - 70,000; Full time

Benefits offered by this job

Employer pension 10%

Work-life balance

Competitive salary

Life Assurance 4x base

Group Income Protection

Generous annual leave

Private Medical Insurance

Group annual bonus

Job summary

Ardonagh Specialty in London is seeking a DUA/MRC Technician to join the hybrid team. You will draft, renew and manage DUA contracts across the Axiiem Portfolio, liaise with carriers and maintain system records (ATLAS and DCOM).

The role requires experience in the London Market Coverholder environment and a proactive, multi-tasking approach. Excellent communication skills and the ability to work with internal and external stakeholders are essential.

Qualifications

• Experience of working within the London Market Coverholder environment.
• Experience in drafting and production of DUA's and Endorsements via Whitespace.
• Experience in broker environments and creation of MRCs (preferred).
• Ability to self-manage and handle multiple tasks.
• Strong written and verbal communication; able to engage with carriers and stakeholders.

Responsibilities

• Draft and finalise all DUA contracts across the Axiiem Portfolio.
• Proactively renew DUA contracts and monitor market updates.
• Maintain DUA awareness and alignment to new requirements.
• Engage with carriers to address queries.
• Manage DUA limits and triggers.
• Create DUAs within the Whitespace template builder.
• Maintain ATLAS and DCOM elements.
• Contribute to MRC contract creation for the Broker Role.
• Be aware of Whitespace builder and PAS.
• Ensure KPI reporting and SLA performance.

Skills

London Market

DUA drafting

Whitespace expertise

Endorsements

Self-management

Multi-tasking

Communication skills

Team player

Tools

Whitespace product builder

Broker PAS

Job description

Job Title: DUA/MRC Technician

Location: London/Hybrid (Typically 2/3 days in the office)

Type: Full time – Permanent (If you are a job share partnership, work reduced hours, or any other way of working flexibly, please do still get in touch)

At Ardonagh Specialty, we provide much more than just a workplace. We are dedicated to fostering skill development and knowledge within a team that is passionate about their work, values their Employees, and truly celebrates diversity.

Working at Ardonagh Specialty means you’ll be part of The Ardonagh Group. We are proud of our innovative environment offering many opportunities for growth across the wider group. Employees regularly move between our united teams, and we encourage you to make your role your own.

Our offices are lively and exciting places to be, but we understand that life needs flexibility, and offer a genuinely flexible approach to working. If you are looking to join a thriving, energetic business with exciting plans, this role could be an ideal fit for you.

What we can offer:

We offer much more than just an inclusive culture with apprenticeships, study support, participation in our annual Spotlight Awards, Community Trust, Sports Teams, office socials, events and so much more. All of this with a supportive management team as well as working alongside some of the industry’s top talent.

You’ll have access to wellbeing programs, fantastic discounts across many big-name businesses including supermarkets, gym memberships, restaurants, and healthcare cash plans etc.

Further perks of working with us (Fixed benefits):

• Employer pension contribution of 10% (providing you, the Employee provides 5%).

• Good work life balance - flexibility to suit you.

• Competitive salary.

• Life Assurance at X4 of your base salary.

• Group Income Protection.

• Generous Annual Leave entitlement.

• Private Medical Insurance.

• Group annual bonus scheme.

What you will do:

Assisting the COO in delivering the following

• Draft and finalise all DUA contracts across the Axiiem Portfolio, including any endorsements as and when required.

• Proactively manage and initiate the renewal process of each DUA

• Maintain an awareness of DUA market updates and ensure that Axiiem DUA’s are always aligned to any new requirements

• Proactive engagement with carriers to address any queries

• Proactive management of DUA limits and triggers

• Ensure that such DUA’s are created within the Whitespace template builder

• Proactively maintain all elements of ATLAS and DCOM

• Potentially contribute to the creation of MRC contracts for the Broker Role

Systems & Technology

• Thorough awareness of Whitespace product builder

• Knowledge of Broker/ Coverholder PAS

Back Offices processes

• Ensure reporting of KPI’s and performance against SLA’s

What you will bring:

• Experience of working within the London Market Coverholder environment

• Experience in drafting and production of DUA’s and Endorsements via Whitespace

• Ideally also have experience in working within a Broker environment and the creation of MRC’s

• Ability to self-manage

• Agility in managing multiple tasks

• Good written and verbal communication skills

• Confidence in speaking with London Market carriers and other external/ internal stakeholders

• Team player

Think you don’t meet every requirement?

We are an equal opportunities Employer, dedicated to creating a diverse, inclusive, and authentic workplace where everyone can thrive, bring their whole self to work, and reach their full potential. If you’re excited about this role, but your experience doesn’t perfectly match what we are looking for, please apply anyway. You might just be the right fit for the job, or other opportunities we may have within the wider Group.

Interview Process: At Ardonagh Specialty, we have a straightforward interview process to ensure the best fit for both you and the company:

If successful or unsuccessful, we always try and move quickly in presenting an offer or providing feedback. We truly value the diversity of our teams and as a Group, we are committed to supporting and welcoming individuals from all backgrounds, as we appreciate every perspective is a significant part of our success. Should you require any reasonable adjustment throughout the recruitment process, please do not hesitate to let a member of the Talent team know.

#AS #LI-KB1

If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history, and a standard criminal record check.