DSO Highways Officer

Lbbd; Greater London; On-site; GBP 26,000 - 32,000; Full time

Job summary

Barking & Dagenham is seeking a Highways Operative to undertake maintenance and repairs across the borough, supporting the DSO Operations Team Leader. You will ensure tickets are closed and systems updated daily, and assist with incidents and street works removals as required.

You will bring a practical background in highways with multitasking ability, problem solving, and strong communication to coordinate with public, private and community partners across London.

Qualifications

• Education in Maths and English with ability to understand written/verbal instruction.
• Experience using an iPad for job tasks.
• Some experience in a Highways environment with hands-on multi-tasking and prioritising workloads.

Responsibilities

• Undertake highways maintenance and repairs to support the DSO Operations Team Leader.
• Ensure all works tickets are completed and electronic systems updated daily.
• Assist in incidents (fires, road traffic collisions) and clearance of trees or street furniture.
• Support winter services and grit timetable to meet statutory obligations.

Skills

Maths & English

iPad experience

Highways environment

Multi-agency working

Strong communication

Resilience under pressure

Tools

iPad

Job description

As a Highways Operative undertake all Highways maintenance and repairs work to support the DSO Operations Team Leader in the delivery of the Highways Contract Services ensure delivery and maintenance of all these services, and support for the LBBD operational objectives borough wide. Ensure on the completion of the Highways Service tasks above ensure all works tickets are returned, and electronic works systems are updated daily. Assist the Highways service in dealing with incidents of Fire, Road Traffic Collisions, clear and lift fallen trees, and the removal of street furniture (bollards and metal fencing) from the carriageway and footways. During the winter months assist the Highways service in undertaking key winter services and commitments to maintain the LBBD Highway Network in meeting the statutory obligations including the LBBD Highway Gritting Programme.

About you

• Education in Maths and English with the ability to understand written / verbal instruction.
• Experience in using an iPad.
• Some experience of working in a Highways environment with hands on skills such as multi-tasking, use of initiative, problem solving, working independently and prioritising workloads; and the ability to be resilient in a pressurised environment.
• You are a talented and dynamic professional who will work closely with a wide stakeholder group spanning public, private and voluntary/community sector partners across London.
• You should have experience of multi-agency working and bring proven organisational, analytical, and problem‑solving skills to effectively manage competing operational priorities.
• Strong communication and interpersonal skills are vital to convey complex information clearly and efficiently, building effective working relationships with key stakeholders.
• You are looking for a lead role where you can use your skills and experience to collaborate with teams across the organisation and instil a strong resilience management culture.
• You are passionate about making a difference, focused on value for money, and enthusiastic about the improvement journey in Barking and Dagenham.

About us

Barking & Dagenham is changing. It Starts Here.

Think you know Barking and Dagenham? Think again. While this small corner of east London might have a reputation for needing development, scratch beneath the surface and you’ll find active communities and a place that consistently punches above its weight. The borough is changing – and changing for the better. And It Starts Here.

Yes, the borough has its challenges. But it’s on the cusp of something exciting. With one of the youngest populations in the country, ambitions are high and rightly so. 98% of our schools are rated Good or Outstanding and every year more of our talented teenagers get into Russell Group Universities and hotly sought after apprenticeship schemes.

We have award winning parks, centuries old manor houses full of relics and artifacts you can go and see, and the ruins of one of Anglo‑Saxon England's most powerful and wealthiest religious sites. We’re even bringing beavers and white storks to the borough to help rewild the local landscape and boost biodiversity.

Over the past few years, we’ve been working hard to improve how we deliver services and support our community.From tackling inequality to making sure our services are the best they can be, we’re focused on what matters most to local people.

We’re creating the conditions for people to thrive - so everyone can enjoy a good quality of life, feel proud to call this place home, and be part of something bigger.

ItStartsHere - with our streets, our schools, our neighbourhoods. And with your application to join our determined team who are passionate about doing what’s best for the future of Barking and Dagenham.

As an Investors in People Gold Award employer, we’re serious about supporting our staff. From flexible working, professional trainingand career development to wellbeing initiatives, we want our people to feel valued and supported in everything they do.

Additional Information

We’re committed to providing an inclusive and accessible recruitment process. If you require any adjustments or support at any stage, please contact the Hiring Manager to discuss your needs.