Drivers Mate

GXO Logistics, Inc.; London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading logistics company seeks a team member to assist with multi-drop deliveries. You will work as part of a two-person team, ensuring timely and accurate delivery of goods while providing excellent customer service. Ideal candidates will possess customer service skills and a willingness to engage in manual tasks.

Benefits

Attendance bonus

Holiday pay

Workplace pension

B&Q store discount

24/7 online GP service

Access to GXO University

Qualifications

• Experience with multi-drop home delivery preferred but not essential.
• Excellent customer service skills, both written and verbal.
• Willingness to perform manual handling tasks.

Responsibilities

• Deliver products to customer premises on a multidrop basis.
• Assist in loading and unloading of vehicles.
• Provide effective customer service during deliveries.

Skills

Customer service skills

Problem-solving skills

Manual handling

Job description

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• An hourly rate that equates to an annual salary of [please specify or remove this incomplete sentence]
• Potential to earn an additional £100 every 6 months via the attendance bonus scheme (T&Cs apply)
• Overtime pay per hour (when applicable, paid over 40 hours)
• Holiday pay and Workplace pension
• B&Q store discount upon successful completion of probation period
• A 24/7 online GP service, life assurance, and a fully comprehensive employee assistance programme
• Access to our MyBenefits platform offering a variety of high street discounts, cashback cards, a saving scheme, and much more!
• Access to GXO University – home to a wealth of online training courses, meaning your development never ends!

What you’ll do on a typical day:

• Work as part of a two-person team delivering products to customer premises (room of choice) on a multidrop basis – an average of 16 drops per day off-peak and 24 drops per day in peak season
• Assist the delivery driver in parking and manoeuvring a company vehicle, as well as loading and unloading of vehicles as required
• Provide effective customer service while ensuring goods are delivered in excellent condition
• Keep customers informed of their estimated time of delivery and communicate any issues politely and courteously

What you need to succeed at GXO:

• Experience with multi-drop home delivery preferred but not essential
• Excellent customer service skills, both written and verbal
• Willingness to perform manual handling tasks such as pulling, lifting, and pushing
• A can-do attitude with problem-solving skills
• Willingness to undertake pre-employment Disclosure and Barring Service (DBS) Check
• Be prepared to commute to New Malden (KT3 4PT) for the required shift pattern