Delivery Mate: Heavy Items, Customer Service

Flexible People; Lancashire; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Mandatory induction day

Banksman training provided

Job summary

Flexible People is recruiting Drivers Mates in Skelmersdale to join a client delivery team. You will assist a driver with safe deliveries of flat-pack furniture, gym equipment and other large items to customers’ homes, with a focus on accuracy and customer care.

Hours run Friday to Monday with an extra weekday shift; start at 06:00 and work long shifts. Must be reliable, fit for heavy lifting, and own steel toe-cap boots and a high-visibility vest. Training and induction provided.

Qualifications

• This role requires physical fitness to lift and move heavy items.
• Reliability, organisation and punctuality are essential.
• Excellent communication and customer service skills are required.
• Willingness to start early and work long shifts; own PPE is expected.

Responsibilities

• Assist the driver with safe delivery of goods to customers' homes.
• Load and unload large items; handle items safely.
• Deliver goods into customers' homes and provide updates by phone.
• Call customers ahead of arrival and maintain high service standards.
• Assist the driver when manoeuvring the vehicle and observe safety rules.

Skills

Physically fit

Reliable

Punctual

Good communication

Customer service

Early starts

Long shifts

Own PPE boots/vest

Job description

Flexible People is recruiting Drivers Mates in Skelmersdale to join a client delivery team. You will assist a driver with safe deliveries of flat-pack furniture, gym equipment and other large items to customers’ homes, with a focus on accuracy and customer care.

Hours run Friday to Monday with an extra weekday shift; start at 06:00 and work long shifts. Must be reliable, fit for heavy lifting, and own steel toe-cap boots and a high-visibility vest. Training and induction provided.