Driver Trainee CDH

John Lewis Partnership; Greenhithe; On-site; GBP 32,000 - 37,000; Full time

Job summary

John Lewis Partnership is seeking a Driver Trainee Installer for a 12-month program leading to a fully qualified installer role. Responsibilities include delivering and installing products, ensuring exceptional customer service, and respecting customers' homes. Ideal candidates will have a UK B-Category driving licence and excellent communication skills, with a passion for technology.

Qualifications

• Applicants must be 18 years or older.
• Ability to handle large items.
• Excellent communication skills in-person and over the phone.

Responsibilities

• Load deliveries and install products in customers' homes.
• Be an ambassador for the John Lewis brand.
• Maintain a safe working environment.

Skills

Excellent verbal communication skills

Ability to handle physical demands

Passion for technology and installation

Education

UK B-Category manual driving licence

Job description

About the role

As a Driver Trainee Installer, you will be supported through our 12-month trainee programme to become a fully qualified John Lewis Customer Delivery Installer with a C1 driving licence.

Once you're fully trained, you'll have the opportunity to bring our distinctive John Lewis service directly to customers' homes, installing products such as furniture, large electrical appliances, sound systems, and TV sets as part of a 2-person delivery crew.

Due to the nature of the role, applicants must be 18 years or older.

Salary: The expected starting rate for a Customer Delivery Hub Driver Trainee is £32,002 annually.

Key Responsibilities

After qualification, your day will start at the delivery hub before heading out on route. Your responsibilities will include:

• Being an ambassador for the John Lewis brand with excellent customer service as your priority.
• Assisting in loading your lorry with deliveries alongside the warehouse team.
• Respecting customers' homes and handling unexpected situations to find the best solutions.
• Installing products efficiently and demonstrating their use to customers.
• Staying updated on new products and technologies.
• Maintaining a safe working environment.

Essential skills/experience

• UK B-Category manual driving licence with no more than 6 points.
• Excellent verbal communication skills, both over the phone and face-to-face.
• Ability to handle the physical demands of the role, including delivering large items.
• A passion for technology and installation.

Desirable skills/experience

• Previous experience in installation and delivery driving.

About The Partnership

We’re the largest employee-owned business in the UK, home to John Lewis and Waitrose. We’re committed to building a happier world, focusing on retail excellence, innovation, and diversification. We value kindness, respect, and embracing differences, fostering an environment where everyone can thrive.

Important points to note:

• Some roles may require pre-employment vetting, including DBS checks and financial probity checks.
• Apply promptly, as vacancies may close early due to high application volumes.
• We support flexible working arrangements, including flexible hours, job sharing, or shorter contracts. Discuss options with the hiring manager during your interview.