Driver Mate

Ikea; Leeds; On-site; GBP 27,000 - 31,000; Full time

Benefits offered by this job

15% IKEA discount

Life Assurance of 4x pay

Enhanced pension contributions

Given Day - additional paid leave

LinkedIn Learning subscriptions

Rosetta Stone subscriptions

Job summary

IKEA in Leeds is seeking a Driver Mate to support Drivers, help keep deliveries on track, and provide a high level of service to customers throughout the day.

You will take part in IKEA training, assist with loading/unloading up to 1.4 tonnes, and work a 39-hour week on a rolling 4-on/2-off pattern, including weekends.

The role requires physical fitness, good communication, and a readiness to undergo checks and background screening.

Qualifications

• Ability to perform physical duties including heavy lifting.
• Reliable, proactive and customer-focused delivery support.
• Willing to undergo background checks and medical questionnaire.
• Able to work a 4-on, 2-off shift pattern including weekends.

Responsibilities

• Assist drivers to complete vehicle safety checks.
• Safely load and unload goods up to 1.4 tonnes.
• Deliver goods to customers' homes and place in a nominated room.
• Gather delivery data to improve future deliveries.
• Maintain van organisation and route readiness.

Job description

Are you motivated, able to perform physical duties, and ready for a role that keeps you moving throughout the day-including heavy lifting? As a Driver Mate you will support Drivers, ensuring the on-time delivery to customers, whilst delivering a high level of service. All successful applicants will complete two weeks of IKEA training, followed by one week of shadowing, before beginning Driver's Mates duties.,

• You will support the Driver to complete vehicle safety checks and take appropriate action.
• You'll safely and efficiently load and unload goods for up to three delivery runs per day, keeping the van organised and ensuring each route is prepared to meet allocated delivery times, with loads of up to 1.4 tonnes.
• You will deliver goods to customer's homes and take them into a nominated room, carrying out risk assessments on location to prevent injury and damage to property.
• Gather data from previous deliveries and share it with the office team where necessary to help enhance and improve future deliveries.

WE CARE FOR THE PEOPLE

It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us as valued members of the team. Come see the wonderful workday where we create a better everyday life for the many!

RECRUITMENT PROCESS INFORMATION

Let us know if you require any adjustments to be made during the interview process as soon as possible.

• Please attach an updated CV and a cover letter with your application so we can get to know you better.
• Shortlisted candidates will be invited by email to attend an interview.

Final offers of employment are contingent upon clear results in mandatory background checks. Backgrounds checks are required for all candidates who receive an offer of employment.

This role requires:

• Drug & Alcohol test as part of the onboarding.
• Medical questionnaire
• Criminal History
  You are motivated to deliver a great customer experience and are comfortable taking action when unexpected problems come up.
• You have the ability to carry out physical tasks and maintain an upbeat mindset throughout the day.
• You have a good understanding of dynamic risk assessments, take Health & Safety seriously, and are skilled at assessing and managing risks within your working environment.
• Great communication skills, with the ability to interact with customers in person and over the phone, providing clear information and delivering a professional, reliable service at every stage of the delivery.
  as well as so much more! https://www.ikea.com/gb/en/this-is-ikea/work-with-us/why-work-with-us-because-a-job-with-us-is-so-much-more-than-a-job-pub1969c310
  The Start Date of employment will be 18th October 2026
• Hourly rate of £13.45.
• 39 Hours per week, this role has a rolling shift pattern of 4 days working and 2 days per week off, including weekends. Working shifts between the hours of 06:30am - 16:30pm, with expectation to complete deliveries where delays may occur.
• We can discuss flexibility to match your life and our business needs during the interview.

WORKING WITH US HAS ITS REWARDS

Our co-workers bring unique ideas and talent to work every day and we offer a variety of benefits that suit their and their family's everyday needs.

• 15% IKEA discount & discount portal helping you save £100's on High-street retailers
• Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans
• Given Day - Additional days' paid leave to take at any point during the year, when it's important for you
• LinkedIn Learning & Rosetta Stone subscriptions