Driver Debrief Clerk

NewCold; Corby; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Death in service benefit

Enhanced annual leave

Employee Assistance Programme

Cycle to work scheme

On-site canteen

Free coffee machines

Eye testing with glasses contribution

Free on-site parking

Career progression

Job summary

NewCold Corby is seeking a Driver Debrief Clerk to support the Transport team across our Corby site. You will coordinate end-of-shift debriefs, verify driver licences and ensure documentation is processed accurately and on time.

The role offers day shifts 06:30–18:30 on a 4-on/4-off pattern, with benefits including enhanced annual leave, cycle to work, eye testing and on-site facilities as part of a proactive, safety-focused logistics team.

Qualifications

• Five GCSEs or equivalent are required.
• Two years of experience in transport administration, logistics or customer support are required.
• Desirable: further qualifications in logistics or transport administration.

Responsibilities

• Conduct end-of-shift debriefs with drivers and review incidents.
• Deliver start-of-shift briefings with route details, customer expectations and safety requirements.
• Verify driver licence status and compliance with obligations.
• Process delivery notes, PODs and transport documentation accurately and timely.
• Record driver absences and escalate recurring concerns as per procedures.
• Log non-conformances and ensure follow-up within the reporting system.
• Collaborate with traffic and transport planning teams to resolve issues in real time.
• Support customer engagement and uphold professional service standards.
• Maintain accurate logs and secure handling of sensitive information.

Skills

Confident communicator

Interpersonal skills

Attention to detail

IT literacy

Education

GCSEs or equivalent

Tools

Microsoft Office

Database systems

Job description

Location: NewCold Corby, NN17 5XN.

Shift pattern: 4 on 4 off Day Shifts (06:30 - 18:30)

Salary: Up to £30,750.00

Overview

We are recruiting a Driver Debrief Clerk to support the Transport team and contribute to high quality, safe and efficient operations across our Wakefield and Corby sites. This position strengthens day to day performance by ensuring drivers are briefed, debriefed and supported with accuracy and professionalism.

Key Responsibilities

• Conduct end of shift debriefs with drivers, capturing feedback, reviewing incidents and confirming completion of scheduled routes.
• Deliver structured start of shift briefings covering route details, customer expectations, timings and safety requirements.
• Verify driver licence status and ensure compliance with internal and regulatory obligations.
• Accurately process delivery notes, PODs and all associated transport documentation within required timeframes.
• Record driver absences and escalated recurring concerns in line with company procedures.
• Log non conformances and ensure correct follow up within the internal reporting system.
• Work closely with the traffic and transport planning teams to resolve any operational issues in real time.
• Support customer engagement when required and uphold professional service standards.
• Maintain accurate logs and ensure secure handling of sensitive information and documentation.

Requirements

Education

• 5 GCSEs or equivalent

Experience

• Further qualifications in logistics or transport administration are desirable
• 2 years of prior experience in transport administration, logistics or customer support.

Skills

• Confident communicator with strong interpersonal ability.
• Competent IT skills including Microsoft Office and database systems.
• Ability to remain accurate and composed under pressure.

Behavioural Competencies

• Accountability and integrity in all aspects of work.
• Effective teamwork and clear communication.
• Strong service orientation with a forward thinking approach.
• Resilience and the ability to handle operational challenges constructively.
• Drive for results and commitment to delivering high operational standards.

What We Offer

• Death in service benefit at 2x your annual salary, providing peace of mind for you and your family.
• Enhanced annual leave above the statutory minimum.
• Employee Assistance Programme through Help at Hand and Grocery Aid, including access to mental health support, financial guidance and a retail and grocery discounts scheme.
• Cycle to work scheme to support healthier and more sustainable commuting.
• On-site canteen space.
• Complimentary on-site coffee machines.
• Free eye testing with a generous contribution towards glasses
• Free on-site parking with excellent transport links.
• Career progression within a growing global business, including access to apprenticeship levy-funded development programmes.
• Supportive and professional working environment