Driver Debrief Clerk

NewCold Melbourne; Corby; On-site; GBP 18,000 - 31,000; Full time

Job summary

NewCold Corby is recruiting a Driver Debrief Clerk to support the Transport team and ensure high quality, safe operations across our Wakefield and Corby sites. The role involves briefing and debriefing drivers, maintaining accurate records and coordinating with planning teams.

Key responsibilities include end-of-shift driver debriefs, start-of-shift briefings, documentation processing, and strong attention to regulatory obligations.

Qualifications

• Proven communication and organisational skills across transport admin.
• Proficient IT skills including MS Office and databases.
• Ability to stay accurate and composed under pressure.
• Commitment to integrity and accountability in daily duties.
• Collaborative team player with clear communication.
• Customer service orientation and proactive problem solving.

Responsibilities

• Conduct end of shift debriefs with drivers and capture feedback.
• Deliver start of shift briefings covering routes, timings and safety.
• Verify driver licence status and compliance with obligations.
• Process delivery notes, PODs and transport documentation promptly.
• Log driver absences and escalate recurring issues.
• Record non-conformances and manage follow ups in reporting system.
• Collaborate with traffic and transport planning to resolve issues in real time.
• Support customer engagement and uphold service standards.

Skills

Confident communicator

IT skills

Accuracy under pressure

Accountability

Teamwork

Customer service

Resilience

Drive for results

Education

5 GCSEs

Logistics/Transport admin desirable

Tools

Microsoft Office

Database systems

Job description

Build thefuture of food
At NewCold, we’re shaping the futureof the food supply chain. Our warehouses and transportnetwork connect the world’s major food manufacturers with retailers and food service providers.

Join a collaborative team of doers,innovators, and engineers who are dedicated to making a real impact. Togetherwith advanced robotics and cutting-edge technology, we’re not just keeping upwith the times —we’re pioneering smarter, more sustainable operations to keep theworld’s food fresh and safe.

Location: NewCold Corby, NN17 5XN.
Shift pattern: 4 on 4 off Day Shifts (06:30 - 18:30)
Salary: Up to £30,750.00

Overview
We are recruiting a Driver Debrief Clerk to support the Transport team and contribute to high quality, safe and efficient operations across our Wakefield and Corby sites. This position strengthens day to day performance by ensuring drivers are briefed, debriefed and supported with accuracy and professionalism.

Key Responsibilities

• Conduct end of shift debriefs with drivers, capturing feedback, reviewing incidents and confirming completion of scheduled routes.
• Deliver structured start of shift briefings covering route details, customer expectations, timings and safety requirements.
• Verify driver licence status and ensure compliance with internal and regulatory obligations.
• Accurately process delivery notes, PODs and all associated transport documentation within required timeframes.
• Record driver absences and elevate recurring concerns in line with company procedures.
• Log non conformances and ensure correct follow up within the internal reporting system.
• Work closely with the traffic and transport planning teams to resolve any operational issues in real time.
• Support customer engagement when required and uphold professional service standards.
• Maintain accurate logs and ensure secure handling of sensitive information and documentation.

Requirements

Education

• 5 GCSEs or equivalent
• Further qualifications in logistics or transport administration are desirable

Experience

• 2 years of prior experience in transport administration, logistics or customer support.
• Strong organisational capability with attention to detail.
• Ability to prioritise effectively in a fast paced transport environment.

Skills

• Confident communicator with strong interpersonal ability.
• Competent IT skills including Microsoft Office and database systems.
• Ability to remain accurate and composed under pressure.
• Accountability and integrity in all aspects of work.
• Effective teamwork and clear communication.
• Strong service orientation with a forward thinking approach.
• Resilience and the ability to handle operational challenges constructively.
• Drive for results and commitment to delivering high operational standards.

Ready to make an impact?
Ourgoal is to keep the world’s food fresh and safe with our proprietarytechnologies and innovative solutions. Join our team andhelp build a more efficient, innovative, and sustainable food supply chain.Your next career chapter starts at NewCold.

Whether you’re a seasoned expert or just starting your career, NewColdprovides the opportunities and challenges that allow you to grow and excel.Ready to turn your curiosity into impact?