Driver/ Counter Assistant

Epwin; Christchurch; Hybrid; GBP 21,000 - 29,000; Full time

Benefits offered by this job

Telus Health Lifeworks

Holidays

Cycle to Work

Job summary

Epwin Group in the United Kingdom is seeking a delivery driver to manage daily deliveries, handle customer inquiries, and ensure a high level of service across our routes.

This role runs Monday to Friday, 07:30 to 16:30. A full UK driving licence is essential; you should be PC literate and able to manage documentation, communicate clearly with customers and teammates, and thrive in a team environment.

Qualifications

• Full UK driving licence is essential.
• PC literate and able to manage documentation.
• Good local knowledge of roads and road network.
• Able to listen and follow instructions.
• Ideally some knowledge of the construction industry.
• Experience working in a close team environment.

Responsibilities

• Manage daily delivery and dispatch with correct routing.
• Complete weekly vehicle checks for fleet compliance.
• Identify, pick, load and deliver products on time.
• Answer and manage customer inquiries efficiently.
• Unload, check, pick and load deliveries accurately.
• Maintain high levels of customer service at all times.
• Perform warehouse and driving duties, including heavy lifting.

Skills

Local knowledge

UK driving licence

PC literacy

Active listening

Construction industry knowledge

Team experience

Job description

In this role you will be responsible for managing deliveries, handling customer inquiries, and ensuring a high level of customer service.

Hours of Work: Monday-Friday: 07:30-16:30

Key Accountabilities

• Manage the daily delivery and dispatch process, ensuring correct routing.
• Complete weekly vehicle checks to maintain fleet compliance.
• Identify, pick, load, and deliver products professionally and on time.
• Serve and manage customer inquiries efficiently.
• Unload, check, pick, and load deliveries accurately.
• Maintain high levels of customer service at all times.
• Perform warehouse and driving duties, including heavy lifting as required.

Role Requirements

• Good local knowledge and familiarity with the road system.
• Full UK driving licence (essential).
• PC literate, able to manage documentation and processes.
• Ability to listen and follow instructions effectively.
• Ideally, some knowledge of the construction industry.
• Experience working within a close team environment.

Personal Attributes

• Reliable, demonstrating integrity, enthusiasm, and professionalism.
• Strong problem-solving skills, able to remain calm and methodical under pressure.
• Positive outlook and can-do attitude, willing to take initiative.
• Strong communication skills, able to engage with customers and team members effectively.

The Company

Epwin Group is one of the leading manufacturers and suppliers of low maintenance building products with some of the best-known manufacturing and service names in the sector.
We are one of the UK’s largest manufacturers and suppliers of windows, doors and fascia systems with some of the best-known manufacturing and service names in the sector.
The principal activities of the Group are the extrusion of PVC-U and roofline products as well as the manufacture of windows, doors, conservatories and sealed units. Group businesses also produce high quality cladding, guttering, decking and prefabricated GRP building components.
At Epwin, we believe our success has come from the hard work and dedication of our employee’s, we wouldn't be where we are today without them.

We take pride in our people

At Epwin, we believe our success has come from the hard work and dedication of our employee’s, we wouldn't be where we are today without them.

We’re interested in our future, constantly investing and innovating in new products, processes and our employee’s and we like to give back to our employee’s as much as they give us.

The Benefits

Telus Health (Lifeworks) is a confidential employee support platform to help employees and their family’s deal with life challenges.

Holidays

Your holiday entitlement will be detailed in your contract of employment.

Cycle to Work

Obtain a bike and/or cycling accessories to use for cycling to work whilst making income tax and National Insurance savings.