Driver

Ocado Logistics; Crawley; On-site; GBP 18,969 - 25,251; Full time

Benefits offered by this job

Company pension

Health and wellbeing service

Discounts

Life insurance

15% off weekly shop

Voluntary benefits

Career progression

Job summary

Ocado Logistics is hiring Customer Service Team Members to deliver groceries and interact with customers on a daily basis. You will be out on the road in all weather, pre-planned routes, and paid breaks, with base pay plus premiums to boost earnings.

Shifts include evenings and weekends; contract is permanent, 40 hours per week with a rota. Benefits include a pension, health services, discounts, and life cover.

Qualifications

• Full UK or EU driving licence. Minimum of 6 months driving experience (12 months desirable). Maximum of 6 penalty points.
• As this is a customer-facing role, good communication skills are also essential.

Responsibilities

• Deliver groceries on time to customers and represent Ocado Logistics in a positive manner.
• Engage with customers professionally while on deliveries and ensure a smooth handover.

Skills

Driving licence required

Communication skills

Customer service

Job description

Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week? Join Ocado Logistics where there are bags of possibilities. It’s our mission to provide an outstanding customer experience. Whilst others might call you delivery drivers, here at Ocado Logistics our Customer Service Team Members play a vital role, delivering top quality products on time and in an efficient manner.

You’ll be out on the road whatever the weather, but you’ll never have to fight over the radio station, and you can sing along as loud as you like! In return, we use our automated technology to pre‑plan your route and pre‑load your van! Everyone likes their groceries at different times, so our working patterns will involve evenings and weekends in addition to weekdays – so on top of your base pay you will receive premiums that will increase your average hourly earnings to £14.28 per hour. You can also stack your earnings further with enhanced overtime to fund those special occasions! All your breaks are paid, meaning for every minute at work you get paid. That’s a great deal! (Everyone’s shifts will vary but more information is included at the bottom of this advert to help you understand what that might look like.)

Benefits

• Company pension of up to 7% matched contributions after just 3 months
• An enhanced digital health and wellbeing service, including virtual GP appointments, for you and your dependents
• Hundreds of high‑street shopping, entertainment and restaurant discounts
• Life insurance coverage from day one of employment
• 15% off your weekly shop with Ocado.com
• Loads of voluntary benefits such as dental and travel insurance at a discounted price
• Career progression – plenty of opportunities, with 87% of salaried roles filled by internal colleagues

Driving Licence Requirements

Full UK or EU driving licence. Minimum of 6 months driving experience (12 months experience is desirable). Maximum of 6 penalty points. No driving disqualifications in the past 5 years. Some deliveries involve the handling of alcohol products, so you must be over 18 to apply. As this is a customer‑facing role, good communication skills are also essential.

How to Apply

Fill in an online application – there is no CV needed! Our friendly recruitment team will get in touch to conduct an Online Licence Check and Right to Work Checks. You will be invited to take a tour of the site, giving you the opportunity to meet the team for a question-and-answer session. We will run a Disclosure Barring System check (DBS). Once all checks are completed, you will be offered the role and your career with Ocado Logistics will start!

Contract Details

• Contract Type: Permanent
• Contract Hours: 40 hours (including paid breaks)
• Contracted days: Any 5 days out of 7 working 8‑hour shifts; further information provided during pre‑boarding
• Shifts: AM & PM. You may start as early as 05:30 and finish as late as 12:00 (midnight). Shift rota available up to 13 weeks in advance

Pay Structure and Rates

• Pay Structure: The position is lunar paid – paid every 4 weeks according to a monthly schedule
• Hourly Pay Rate – Monday to Saturday (Basic Rate) £13.77
• Evening Premium (from 6pm) £1.12
• Sunday Day Premium £1.38
• Sunday Evening Premium £2.61
• Overtime rate Monday to Saturday (Day Shift) £17.21
• Overtime rate Monday to Saturday (Evening Shift) £18.33

Inclusivity

We are proud to prioritise inclusivity and equal opportunities for all individuals, ensuring a supportive and accessible workplace for people with disabilities. So, whatever your background or story, you’ll find a home at Ocado Logistics.