Drive Service Manager

your Jared; Manchester; On-site; GBP 42,000 - 60,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

TLC: Talk, Listen, Change is seeking a Drive Service Manager in Greater Manchester to lead the delivery and development of a high-risk domestic abuse intervention. You will manage frontline practitioners, ensuring safety, effectiveness, and meaningful behaviour change while working with commissioners and multi-agency partners to drive improvements.

The role requires strong leadership, safeguarding expertise, and the ability to analyse performance data to inform practice and policy within a

Qualifications

• Experience leading teams in domestic abuse, safeguarding or related field.
• Ability to analyse performance data and drive service improvement.
• Ability to balance operational demands with strategic priorities.

Responsibilities

• Lead the delivery and development of the Drive service.
• Manage and support frontline practitioners to ensure safety and outcomes.
• Oversee service performance and shape operational/strategic direction locally.
• Collaborate with commissioners and multi-agency partners.

Skills

Team management

Risk management

Data analysis

Partnership working

Job description

We are looking for a DRIVE Service Manager to oversee our high risk/high harm domestic abuse intervention.

Drive is a high risk / high harm domestic abuse perpetration intervention. Its sole aim is to reduce the risk posed by those using high levels of harm towards family members and / or (ex) partners. This is achieved via disruption, diversion and direct behaviour change work, where safe to do so, within a multi-agency framework.

The role
As Drive Service Manager, you will lead the delivery and development of the DRIVE service working with high-risk perpetrators of domestic abuse. You'll manage and support a team of frontline practitioners, ensuring the service is safe, effective and delivers meaningful behaviour change while prioritising victim safety. Working closely with commissioners, statutory partners and the wider Drive Partnership, you'll champion a collaborative, multi-agency approach, oversee service performance, and help shape the operational and strategic direction of the programme locally.

About you

You'll have experience of managing teams within domestic abuse, criminal justice, safeguarding or a related field, with a strong understanding of working with high-risk individuals and managing complex risk. You'll be confident leading staff, providing effective supervision, and ensuring services are delivered safely, consistently and to a high standard.

You'll have experience of working in partnership with statutory and voluntary agencies, building effective relationships and contributing to multi-agency responses. Strong organisational skills, sound judgement and the ability to balance operational demands with strategic priorities are essential. You'll also be comfortable analysing performance information, producing reports and using data to drive service improvement.

We're looking for someone who is proactive, resilient and able to lead through change. You'll understand the importance of safeguarding, accountability and professional curiosity, and be committed to delivering a service that supports behaviour change while keeping victims and their children at the centre of all decision making.

About us

We want to make working at TLC an enjoyable and rewarding experience.

It takes a dedicated, passionate, and flexible team to deliver the range of services we provide. We're lucky to have over 150 people on our teams and 12 Trustees who believe in what we do. We are looking for enthusiastic, experienced, engaged and highly motivated people to join our team.

We aim to encourage a culture where people can be themselves and be valued fortheir strengths. We seek to attract and employ the best people from the widest pool, reflecting the diverse range of people we support.
We want to make our recruitment processes accessible to everyone, so if there is any way that we can support you to be the best you can be, please contact us.

This post is subject to an enhanced DBS check.

Key information

• Employer: TLC: Talk, Listen, Change
• Locations: Hybrid, Greater Manchester, Manchester
• Role Type: Fixed term
• Working Hours: Full-Time
• Working Hours Per Week: 37