Case Manager, Interventions

Red Snapper Managed Services; Cambridgeshire and Peterborough; On-site; GBP 30,000 - 42,000; Full time

Job summary

Red Snapper Managed Services is seeking a Drive Case Manager to work intensively with high-risk perpetrators of domestic abuse for up to 12 months, helping them recognise and change behaviours while collaborating with IDVAs, safeguarding professionals and partner agencies.

You will develop tailored intervention plans, monitor risk, support victims and families, maintain case records, and ensure data protection and safeguarding compliance in a trauma-informed, collaborative environment.

Qualifications

• You have experience working with vulnerable adults or individuals with complex needs.
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• Experience within safeguarding or public protection settings (e.g., MARAC or MAPPA).
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• Ability to document clearly and report effectively.

Responsibilities

• Manage a caseload of high-risk perpetrators of domestic abuse, delivering intensive one-to-one interventions.
• Build professional relationships that encourage engagement while maintaining clear accountability for abusive behaviour.
• Complete comprehensive assessments of risk, need and motivation to inform intervention planning.
• Develop and deliver personalised support plans using the Drive 'Support-Disrupt' model.
• Support individuals to address issues contributing to abusive behaviour, including housing, substance use, mental health and wider social needs.
• Work closely with IDVAs and safeguarding partners to review risk, develop safety plans and protect victims and children.
• Attend and contribute to MARAC and other multi-agency meetings.
• Build and maintain strong relationships with statutory and voluntary sector partners.
• Act as a key point of contact for professionals involved in each case.
• Maintain accurate case records using the Drive case management system.
• Ensure all work complies with safeguarding, information sharing and data protection requirements.
• Participate in clinical supervision, case reviews, reflective practice and ongoing professional development.
• Represent the service at meetings, training events and community forums where appropriate.

Skills

Vulnerable adults support

Safeguarding knowledge

Trauma-informed practice

Multi-agency collaboration

Report writing

Communication and interpersonal skills

Tools

Microsoft Office

Electronic case management systems

Job description

Help Create Safer Families and Stronger Communities. We're looking for committed and skilled Case Managers to join the Drive Project, an innovative programme that works with high-risk perpetrators of domestic abuse to reduce harm, improve victim safety and support long-term behaviour change. This is an opportunity to work directly with individuals whose behaviour poses a significant risk, helping them to take responsibility for their actions while working alongside specialist domestic abuse services to improve safety for victims, children and families. If you have experience working with people with complex needs, strong safeguarding knowledge and a commitment to collaborative, trauma-informed practice, we'd love to hear from you.

About the Role

As a Drive Case Manager, you will work intensively with high-risk perpetrators of domestic abuse for up to 12 months, supporting them to recognise and change abusive behaviours while holding them accountable for their actions. Using the Drive "Support-Disrupt" approach, you will combine motivational engagement, risk management and coordinated multi-agency working to reduce the risk of further harm. Working closely with Independent Domestic Violence Advisers (IDVAs), safeguarding professionals and partner agencies, you will develop tailored intervention plans, monitor risk and contribute to improved outcomes for victims, families and communities.

Responsibilities

• Manage a caseload of high-risk perpetrators of domestic abuse, delivering intensive one-to-one interventions.
• Build professional relationships that encourage engagement while maintaining clear accountability for abusive behaviour.
• Complete comprehensive assessments of risk, need and motivation to inform intervention planning.
• Develop and deliver personalised support plans using the Drive "Support-Disrupt" model.
• Support individuals to address issues contributing to abusive behaviour, including housing, substance use, mental health and wider social needs.
• Work closely with IDVAs and safeguarding partners to review risk, develop safety plans and protect victims and children.
• Attend and contribute to MARAC and other multi-agency meetings.
• Build and maintain strong relationships with statutory and voluntary sector partners.
• Act as a key point of contact for professionals involved in each case.
• Maintain accurate case records using the Drive case management system.
• Ensure all work complies with safeguarding, information sharing and data protection requirements.
• Participate in clinical supervision, case reviews, reflective practice and ongoing professional development.
• Represent the service at meetings, training events and community forums where appropriate.

Qualifications

You'll have experience of:

• Working directly with vulnerable adults or individuals with complex needs.
• Working within safeguarding or public protection settings such as child protection, adult safeguarding, MARAC or MAPPA.
• Managing safeguarding concerns and applying safeguarding procedures.
• Working within multi-agency partnerships.
• Writing reports and presenting information to a variety of audiences.
• Managing conflict and responding effectively in challenging situations.
• Maintaining accurate records and meeting reporting deadlines.

Required Skills

You will have a good understanding of:

• Domestic abuse and its impact on victims, children and families.
• Effective engagement and intervention with perpetrators of domestic abuse.
• Risk assessment, safeguarding and safety planning.
• The role of IDVA services and the MARAC process.
• Public protection arrangements and multi-agency working.
• Relevant legislation relating to safeguarding, information sharing and data protection.

Preferred Skills

You will be able to demonstrate:

• Excellent communication and interpersonal skills.
• Strong relationship-building and partnership-working abilities.
• The ability to influence, motivate and challenge constructively.
• Excellent crisis management and decision-making skills.
• Strong organisational skills with the ability to manage a varied caseload.
• Competence in Microsoft Office and electronic case management systems.