Double Glazing Office Managers Assistant

Paul Tripp Installations; Weston-super-Mare; On-site; GBP 40,000 - 60,000; Full time

Job summary

A reputable local business in Weston-super-Mare is looking for a Double-Glazing Office Manager's Assistant. The role involves processing orders, scheduling works, and maintaining customer records. Ideal candidates should have a minimum of 1 year experience in the double-glazing industry and excellent communication skills. This full-time position offers benefits like a company pension and on-site parking.

Benefits

Company pension

On-site parking

Qualifications

• Must have current/recent experience in order processing windows and doors.
• Ability to manage own workload effectively.
• Must be within commutable distance to the office.

Responsibilities

• Plan and schedule upcoming works for installation teams.
• Process customer quotations promptly and accurately.
• Track order status and update customers on lead times.

Skills

1–3 years of experience in order processing, data entry, or inside sales

Experience in double-glazing industry

Ability to read product specifications

Excellent attention to detail

Window Designer experience

Job description

Overview

We are a successful local, family run business within the window industry who pride ourselves on our reputation. We have been supplying and fitting both to the trade and public for over 30 years and are looking to expand the team. We are currently seeking a Double-Glazing Office Manager's Assistant whose primary focus will be working with our Office Manager.

The successful candidate will be able to ensure that all works are completed to strict deadlines and to an acceptable quality and standard to facilitate prompt payment from the customer.

You will be working as part of a small team of five people in the office, required to be on site five days a week (Monday – Friday) in Weston Super Mare.

We are looking for someone who already has industry knowledge within double glazing that can hit the ground running. Unfortunately, any applications received without this will not be considered at this time.

As the position involves liaising with customers, manufacturers and colleagues regularly, excellent communication skills are paramount to the role.

Duties and Responsibilities

• Plan and schedule upcoming works for installation teams.
• Process customer quotations promptly and accurately, ensuring all details are correct.
• Convert and process customer orders promptly and accurately, ensuring all details are correct.
• Ensure all orders comply with manufacturer requirements and building code standards.
• Submit finalised orders to vendors and manufacturers for fulfilment.
• Track order status and proactively update customers and internal teams on lead times and delivery schedules.
• Maintain accurate records of customer interactions and transactions in our system.
• Coordinate with shipping, receiving, to ensure timely and correct delivery. Including unloading of lorries and efficiently storing items.
• Uphold excellent phone etiquette while interacting with customers, providing a professional and friendly service.

Key Skills

• 1–3 years of experience in order processing, data entry, or inside sales, in the windows and doors or building materials industry.
• Experience of working within the double-glazing industry is essential.
• Must have current/recent experience Order Processing windows and doors.
• Ability to read and interpret product specifications, purchase orders, and basic construction documents.
• Be able to manage own workload.
• Excellent attention to detail.
• Window Designer experience preferable.
• Business Pilot experience preferable.
• Must be within commutable distance to the office based in Weston Super Mare.

Salary

Competitive salary dependant on experience.

Job Type

Full-time

Benefits

• Company pension
• On-site parking

Location & Requirements

Work Location: In person

• Banwell BS29 6LR: reliably commute or plan to relocate before starting work (required)

Experience

• double glazing: 1 year (required)

Language

• English (required)